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Thread: Poor quality resurfacing or something else???

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    Poor quality resurfacing or something else???

    We had our pool resurfaced in November. The company also added StartupTec during the refill and I purchased the ten day service option where they sent people to brush down the pool and treat as needed to ensure that the surface cured correctly. Four months later, my pool walls look like they are dripping. I've contacted the company and am awaiting their response, but in the meantime I thought I would get opinions from this pool of knowledge (pun totally intended!). Anyone have any idea what can cause this? It is all around the pool, mostly toward the top. The pictures arent great, but I don't have an underwater camera. You'll get the idea.
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    JasonLion's Avatar
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    Re: Poor quality resurfacing or something else???

    Could you also post a full set of water test results?
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Re: Poor quality resurfacing or something else???

    Tc 4.5
    fc 3
    ph 7.8
    ta 120
    ca 50

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    ComputerGuyInNOLA's Avatar
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    Re: Poor quality resurfacing or something else???

    How often did they brush it? When we had our pool installed we had to brush it every day for a month. How did they fill the pool? Hopefully they put a hose with a rag tied to the end to act as a diffuser. Where did you get those test results? They look like pool store results which more often than not are totally inaccurate. You are showing a CC level of 1.5 which means you need to perform the SLAM process. Since you got the "Ten Day Service Option" I would throw it in the contractors lap and ask for it to be corrected. I am sure someone with a lot more knowledge than myself will weigh in with more informed advice. Good luck,
    Gunite/Plaster pool at 13k gallons. All Jandy with CL340 series cartridge filter, 1.5 HP Jandy Stealth pump. Jandy 1400 SWCG and PDA4 controller. Dual waterfalls. Polaris 280. Pool installed August 2012. Southern Louisiana. And lets not forget my trusty TF100 test kit!

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    JasonLion's Avatar
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    Re: Poor quality resurfacing or something else???

    The marks seem to look like drip marks, and in one photo kind of look like they continue across the bottom of the pool. I am I correct on that? It is difficult to be sure from the photos.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    cbink's Avatar
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    Re: Poor quality resurfacing or something else???

    Do you maintain the pool yourself or have someone do it - do you know how the acid is added? It looks a little like a stain acid would cause if it was being poured down the side of the pool hence why it's mainly at the top.
    38'x24' freeform IG gunite, 26k gallons, 3.5' - 7'
    8t Moss rock waterfall with gunite slide
    SWCG, 2 x 2.7hp Hayward Tristar pumps, booster pump, 425 sqft cartridge, 400,000 BTU heater, Polaris Black Max 280, ProLogic PS8 & Aquapod

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    Re: Poor quality resurfacing or something else???

    Quote Originally Posted by JasonLion View Post
    The marks seem to look like drip marks, and in one photo kind of look like they continue across the bottom of the pool. I am I correct on that? It is difficult to be sure from the photos.
    Yes, they do look like drip marks and yes, there are similar markings across the bottom of the pool (good eye!). The worst is around the top, but there are large gouge like markings at the bottom (they are smooth tho) and some dark shadowing.

    I loved this contractor until the day after I signed my name to the quote. They have been very shady ever since. I just want to get others' opinions of what this could be from so that I know what I may be up against when I talk to him about it later. I have owned a pool for seven months. I'm at a disadvantage.

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    Re: Poor quality resurfacing or something else???

    Quote Originally Posted by cbink View Post
    Do you maintain the pool yourself or have someone do it - do you know how the acid is added? It looks a little like a stain acid would cause if it was being poured down the side of the pool hence why it's mainly at the top.
    I maintain the pool myself. I add muriatic acid regularly since the resurfacing since the pH has been very high. I've consulted a few pool professionals who said that would be normal for a few months as the composite leeches from the walls. I still brush it down about four or five times a week and it does still cloud up. I actually just bought a new brush hoping that would help! So I add muriatic acid, mixed into water and poured into the deep end near a jet but away from a wall, to chase the pH level back down. The most obvious picture (the first one) is actually in the shallow end of the pool - no where near a jet or where I'd add checmicals.

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    gtemkin's Avatar
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    Re: Poor quality resurfacing or something else???

    Did it rain at all during the fill process? Looks like the staining my pool suffered when it was filled during a rain shower. They put plastic sheeting down but the rain found its way under the plastic and over the coping. That's all it took and the drip pattern remains visible over a year later.
    21K gal 16' x 40' in-ground pool built 1959, old school with Jacuzzi bronze pump, American Products 24" Sand Filter & Americana Multiport valve, Jandy Lite2 millivolt heater, Coverstar cover, and classic Kreepy Krauly.

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    Re: Poor quality resurfacing or something else???

    The day after they did my pebble tec they acid washed the pool to remove the excess plaster and clean the pebble. The two guys used a container and poured the acid from the top of the walls washing it to the bottom, they were pretty careful to do it evenly although I can see some inconsistency's on the bottom. It kind of looks like they didn't get the acid wash even so there are areas that are more exposed than others creating the streaks.
    DONE, 20 x 40, inground gunite, 30" raised bond beam with 3 12" sheer descents, 8' diving board, pentair 420 cartridge filter, vs-3050 pump, intellechlor ic-40, auto cvr, Tahoe blue pebble tech, 6ea 4' x 12.5' & 2ea 1' x 12.5' helicol solar panels, legend robotic cleaner.

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    Re: Poor quality resurfacing or something else???

    There are several possibilities as to the cause of the streaks.
    Sometimes plasterers will clean the tile at the end of the job using water, which may drip down and affect the plaster surface down the walls. One might think that the discoloration effect would be immediate, but that is not true. If a plaster surface has been compromised and weakened during the application, it may take several months to visibly show up.

    Perhaps the pool was sprayed down with water immediately after finishing and while being the filled with water. Unfortunately, that is a big mistake. Again, that can compromise a plaster surface and weaken it, which can take some time to show up. And as mentioned above, rain could also cause this condition.

    The bottom line is that this most likely occurred before the pool was completely filled with water.

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