Here's the background. We signed a contract at the beginning of February with a local pool builder thinking we would get more personalized attention from a local pool company compared to a national one. At the time of negotiation, we indicated our interest in having the pool in by June 1st so the builder indicated that time was of the essence. Thus, we signed. The topo was not completed for six weeks later. Understandably, the weather has been horrible in the mid-atlantic this year, so the topographical survey was held up although there were several windows of opportunity to have it completed. The pool permits were just filed with our town last monday the 24th of March. It takes 3 to 4 weeks for permits to be approved.
We gave our pool builder $10K. We had hoped to undertake site clearing and fencing construction with him as he is a full service landscaper. We are installing upwards of an 800 SF pool with spa, salt system, upgraded plaster, etc.
Here's my issue--I feel like I'm the one attempting to make a sale by constantly prompting the builder to offer fencing and clearing estimates. I gave up and just went with another tree service to have my site cleared. I was hoping to go with him for fencing, all things being equal, but he inconsistently returns emails and texts about pricing. For instance, he'll indicate that he never received my emails and then state that he'll get the estimates to me later that day when he returns to the office. I prompt him the next day via text and he just ignores the text. I already indicated that communication is important--just indicate that you're busy and will get to it is X days. Don't ignore.
Frankly, we are uncertain of how to proceed and aren't getting much guidance with shape, landscaping, etc which we thought we'd get by going local and with a landscaping specialist too. Now I am having huge regrets because he is quite frankly a flake (or too busy or whatever).