I live in South Louisiana. I had a new pool installed in February of 2009. It's a free form design with 34,000+ gallons using a Hayward 2 speed 1.5 HP pump, 2.5" pipes, chlorine generator, SmartPure Ozone generator, cartridge filter system (4 large cartridge filters).
Pump runs full speed from about 7am until about 5pm then goes 1/2 speed till about 7pm each day.
I wish I had kept better records on the pumps, but they have been replaced at least 3 times under warranty and now the pump is out again. This time out of warranty.
The same thing seems to happen each time. Just a few months after installation salt begins to form on the outside neck of the pump closest to where the water enters the pump. Then over time the pump exterior begins to rust, then minor leaking starts and it all goes downhill from there.
The pool repair company said there was a problem with the seal the first couple of times. This last time when I called the pool company a woman on the phone asked me about the copper ground wire and to confirm it was attached to the pump, grounded into a spike in the ground and also connected to my pool timer/control panel. Turns out the ground wire goes straight from the grounding rod to the pool timer/control panel and skips the pump entirely.
So they send a guy out and he says the fault is my SmartPure Ozone generator. That because they installed the inlet for the Ozone on one of the inlet pipes toward the pump input that the ozone is damaging the seal and thus prematurely killing the pumps. He said they should have installed the ozone behind the pump, not in front of it. He recommends totally removing the Ozone system and capping the inlet. He says this will keep the pumps from dying prematurely.
Does any of this make sense? Am I being lied to or does this sound like someone I can trust.
Any advice would be greatly appreciated.
Installed February 2009
34k gal, IG Gunite, Cartridge Filter
1.5 HP Hayward 2 speed pump
SWG, SmartPure Ozone Generator
Tiger Shark cleaner