Brand new intermatic freeze timer issue

[Seanhan]

i just installed a brand new intermatic PF1102T.
the clock is not running on it .
i can turn it on and off manually , and pool SWG Heater and pump work fine.
The time in the window never changes.
i measured the voltage at the 2 pins on the side of the motor and i have 110 volts on each pin
Non of the visable gears appear to be turning.
The motor case is not warm
looks to me like a bad motor did i miss somthing ???

 

[samiguy]

I might suggest you call Intermatic Customer Service/Tech Support. They were very helpful for me when I had a product question for replacement. Good Luck!
Sami

 

[Seanhan]

yea gonna call them in the morning ..
thanks..

 

[Seanhan]

Turned out the clock motor was bad . I called intermatic and they sent me a complete new module !!!
It fixed it.

 

[JVTrain]

This just happened to me. Just had mine installed a month ago, although it is a T101P mechanical timer. Thought it was the timer motor as well... until I realized that the GFCI outlet on the same circuit was tripped. Reset the outlet and timer was keeping time again. $0 fixes that make me feel silly are just fine.