I've been ripped by my pool store for months now and am diving into the bbb program. I've reading all of the great info on the site but I can't say I've got it all down yet. I won't bore anybody with my long story so I will stick to the facts. Hundreds at the pool store as they helped me setup to leave the country for a few weeks. Come back and it's a complete swamp, and this happens every month. I ordered the Taylor 2006 kit before I left since I knew I would have a problem when I returned. Now I'm having a hard time knowing where to start since some chemicals directly effect multiple levels/readings. I didn't want to throw anything in until I was sure.
Here is what I'm at: I know; it's bad
Cc. 0 ppm
Ca. 140 ppm
16,000 gallon pool, painted plaster, cartridge, 2hp pentair. 60 year old pool all new equipment
Thanks a ton