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Thread: Auqua pod "base not responding"

  1. Back To Top    #1

    Join Date
    Dec 2011
    Location
    Austin, TX
    Posts
    38

    Auqua pod "base not responding"

    I've had the pool for over a year and had little trouble with the remote. Today I notice the "base is not responding". I did a soft reset on the remote and consulted the manual for re-teaching to the base. Although this has never affected it before, we had a momentary loss of power yesterday.

    I scroll through 'settings' menu and the teach remote option is gone! I know it was there at some time because I remember seeing it from time to time, but it is not there...

    Any ideas??

    CH
    Built 2012: 14x28' free formed IG gunite with 4 person spa. 11,000gal, Hayward 2 speed Tristar pump, Hayward 420sq ft cartridge filter , auto tablet chlorinator (I use BBB), 250BTU Hayward heater, quartz pebble finish, LED lighting

  2. Back To Top    #2

    Join Date
    Dec 2011
    Location
    Austin, TX
    Posts
    38

    Re: Auqua pod "base not responding"

    Given the lack of response, I reluctantly called Hayward. With no discussion, tech support indicated I need a brand new antenna. While the pro logic system is covered under a 3 year warranty "accessories" like the aquapod and its separate antenna are only covered for 1 year. Too bad...
    Built 2012: 14x28' free formed IG gunite with 4 person spa. 11,000gal, Hayward 2 speed Tristar pump, Hayward 420sq ft cartridge filter , auto tablet chlorinator (I use BBB), 250BTU Hayward heater, quartz pebble finish, LED lighting

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