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Thread: Intex saltwater pump not sucking in past basket

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    Intex saltwater pump not sucking in past basket

    I am a new pool owner. Intex 16 x 32 Ultraframe, Krystal Clear 16" pump model CS20110, 15,000 gallons.
    I have been reading posts since we set up pool in June, it's now mid August.This forum has helped me solve a bunch of setup issues as we learn. This morning I think I got air in the line somewhere. I turned on pump but didn't adjust the skimmer basket under the water. My husband has been dealing with that part and I was trying to add CYA. So the pump was running but the skimmer was sucking air for a minute. Now no water sucking in at all or going out other end. We backwashed and it worked. Then went back to filter and nothing. No codes show on pump, it just shows working but not sucking. I disconnected hose and water flows from pool out hose, so no blockage there. The filter basket doesn't seem to filling with water. Can someone help me troubleshoot? This has had a huge learning curve and has been a bit more complicated than I thought. Thanks for any help, in advance! Dori
    Intex 16 x 32 Ultraframe, Krystal Clear 16" pump model CS20110

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    kellyetheredge's Avatar
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    Mar 2013
    Location
    Lubbock, texas
    Posts
    43

    Re: Intex saltwater pump not sucking in past basket

    We have the same pool. One time my return jet valve got turned somehow.
    14,364gal AGP
    Intex Ultra Frame 16'x32'x52"
    Krystal Clear™ Sand Filter Pump & Saltwater System - 2,650 GPH**Nite-Brite Halogen Pool Light
    TF-100 Test Kit (This kit Rocks)

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    Re: Intex saltwater pump not sucking in past basket

    I filled the basket coming off the intake hose (sorry, don't know real names of parts) with water from garden hose. Restarted and wallah, everything started pumping. What a relief. So, my not having the skimmer intake basket under water created air in system. Adding water back into pump basket fixed problem. Thanks for trying to help. I appreciate it!
    Intex 16 x 32 Ultraframe, Krystal Clear 16" pump model CS20110

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    kellyetheredge's Avatar
    Join Date
    Mar 2013
    Location
    Lubbock, texas
    Posts
    43

    Re: Intex saltwater pump not sucking in past basket

    Good for you!!
    14,364gal AGP
    Intex Ultra Frame 16'x32'x52"
    Krystal Clear™ Sand Filter Pump & Saltwater System - 2,650 GPH**Nite-Brite Halogen Pool Light
    TF-100 Test Kit (This kit Rocks)

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