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Thread: Updated my Screenlogic Protocol Adapter, now it won't work

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    Join Date
    Feb 2013
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    Updated my Screenlogic Protocol Adapter, now it won't work

    Recently got the Screenlogic completed on our new pool - been working from PC and iPhone fine for past 2 weeks. Today, I updated the Protocol Adapter to latest version and installed .713 software on my PC so I can use my Android phone. Now I can not connect from my PC (name no longer populates) or my iPad, or my Android. THere is a red light on the protocol adapter - not sure it was there before. Rebooted PA, no change.

    Any ideas?? Pentair's website is not much help.
    UNDER CONSTRUCTION - 16x28' Freeform Pool with sunshelf, 3.5'-5.5' depth;
    7' Spa raised 18", 6 jets alternating heights, Flagstone on raised beam
    Stonescapes mini pebble finish, Tropical Blue; Stonelock Artistic Pavers; Bronze aluminum screen enclosure
    Sta-Rite Intelliflo 3HP VS Pump and DE Filter, SWG, 400K BTU Gas Heater, Globrite LED Lights
    Easy Touch Automation with Screenlogic smartphone interface[/b]

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    Join Date
    Feb 2013
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    Re: Updated my Screenlogic Protocol Adapter, now it won't wo

    I called Pentair Tech Support (who answered in <10 seconds.) The Protocol Adapter lost it's name during the update, which seems like a common problem. They downloaded a utility file to rename my adapter, and all was working within 15 minutes.
    UNDER CONSTRUCTION - 16x28' Freeform Pool with sunshelf, 3.5'-5.5' depth;
    7' Spa raised 18", 6 jets alternating heights, Flagstone on raised beam
    Stonescapes mini pebble finish, Tropical Blue; Stonelock Artistic Pavers; Bronze aluminum screen enclosure
    Sta-Rite Intelliflo 3HP VS Pump and DE Filter, SWG, 400K BTU Gas Heater, Globrite LED Lights
    Easy Touch Automation with Screenlogic smartphone interface[/b]

  3. Back To Top    #3
    Mod Squad Bama Rambler's Avatar
    Join Date
    Jun 2009
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    SouthWest Alabama
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    Re: Updated my Screenlogic Protocol Adapter, now it won't wo

    Thanks for post that. It will certainly help someone in the future.
    Dave J. TFP Moderator
    24' x 52" Round AGP. 2hp/¼hp SPL Power-Flo 2-speed pump. 200sqft Waterway Cartridge Filter. 45MHP2(3GPD) Stenner Peristaltic Pump
    Pool School ----- Pool Math ----- TF-Test Kit

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