Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 4 of 4

Thread: dandjpool from Illinois (very wordy but true)

  1. Back To Top    #1
    dandjpool's Avatar
    Join Date
    Nov 2007
    Location
    Illinois
    Posts
    65

    dandjpool from Illinois (very wordy but true)

    So here's my story: We bought a house in january a few years back and it came with a pool. We didn't even see it because the mesh cover was covered in snow at the time. But we though, oh a pool will be cool.
    My wife had a pool in the past but I never had. When it came time to open we called a local pool store for service.
    They pulled the cover off and it looked like a tar pit. The guy shocked and cleaned and in a week we were able to swim.
    We continued to use the service for the next 2 years. They did everything including testing the water and weekly cleaning at $95 a pop.
    One day I was home when the "tech" came out and decided I was going to ask him some questions.
    That is when I caught him testing the water at the skimmer. He didn't even open the cover.
    I asked him how he was scrubbing the sides of the pool without opening it and he said "you have a polaris, you don't need to have it cleaned".
    So why are you charging me to clean and how accurate can the test results be from the skimmer?
    He said "dude, checking the pool once a week is futile anyway. your chemistry is all over the place".
    So I started reading troublefreepool.com and although I let them come out a few more times until I got my sea legs I eventually told them I would be caring for the pool myself. (but not until they charged me $550 to replace the malfunctioning aqualumen light-which they never replaced but "repaired")

    So then I found another local pool service to do the opening and closing. I was still scared to ruin the underground pvc.
    They opened and I took care of everything until they closed. All was fine until I went out after the last closing and the left everything apart and threw my cartridges in a bush. When I called them they said that the cartridges needed to be replaced and other lame excuses.
    Still being scared to open the pool myself I let them do it and they said I needed to have new rail cups put in because the aluminum cups had bent form the concrete expanding and they couldn't get the rails in. It would be $575 to have 8 new cups installed.
    They told me to leave the pool open so they wouldn't ruin the auto cover. When I got home the pool was full of concrete chips and there was concrete all over the deck. The concrete stained the liner and I had to scrub it off the fence and deck surrounding the pool.
    The cups all had concrete hardened in them and I still couldn't get the rails in properly. The cut lines in the concrete look terrible and I am afraid it will start cracking with freezing and thawing.
    the guy said he would come back out and caulk the concrete and clean up his mess.
    The only call I got from him was to ask me if I wanted him to order a new motor for the auto cover. It was blowing the breaker while opening but not closing so I figured it couldn't be the motor since it only spins in one direction. It must be the solenoid($8 on ebay). When I told him I didnt' want the motor he didn't come back to finish the job. He is still sending me invoices for the work plus finance charges.
    Here is a pic of his handywork: [attachment=0:v0480rbx]rail-holes.jpg[/attachment:v0480rbx]

    So needless to say I closed the pool myself. It went fine with the help of this board and my 2 years of lurking here.
    So with all the money I am saving and will save with the help of the people here, thank you! I owe you all a beer.

    Moral of the (looonnng) story: The pool service industry (sometimes) takes advantage of the uninformed.
    Attached Images Attached Images
    Pool configuration:
    20K Gal inground vinyl liner-1 skim 1 main 2 return
    hayward c3000 cart. filter
    hayward northstar 1.5hp pump
    hayward 250k btu heater
    polaris watermatic G1000 chlorine feeder
    polaris c-300 orp controller
    Polaris 380 with booster
    aquamatic hydraulic pool cover

  2. Back To Top    #2
    frustratedpoolmom's Avatar
    Join Date
    May 2007
    Location
    SWSuburban Chicago, IL
    Posts
    11,965

    Re: dandjpool from Illinois (very wordy but true)

    Nice handiwork....LOL

    Hello there neighbor! (well, close enough...)
    Helpful links: Pool School; CYA/Chlorine Chart
    24' round AG pool, 52" high, Raypak heater; Waterway 2 spd Pump;
    150 Sq ft. Clearwater Cartridge Filter; Former and DISSATISFIED "Pool Frog" owner
    http://www.PerfectlyClearPoolService.com

  3. Back To Top    #3
    dandjpool's Avatar
    Join Date
    Nov 2007
    Location
    Illinois
    Posts
    65

    Re: dandjpool from Illinois (very wordy but true)

    Quote Originally Posted by frustratedpoolmom
    Nice handiwork....LOL

    Hello there neighbor! (well, close enough...)
    I know, the workmanship is beautiful, huh?

    My sis and her family live in Lockport and I am originally from Chicago Ridge so I know Homer Glen pretty well.

    You really seem to know your stuff. Did you learn it from this site?

    For having a pool for a relatively short period of time I did a lot of dumb things before I found this site and a few since.
    I need to pay better attention and spend more time reading and less time dumping chemicals into the pool.
    The one thing I failed to admit in my high cya post was I added a some before I bought the test kit. Not a lot but still...
    I figured that since it was chewing up and spitting out chlorine like crazy- must need cya. Turns out it was the opposite.

    Thanks for your help so far. I will be par-draining the pool next week.
    Pool configuration:
    20K Gal inground vinyl liner-1 skim 1 main 2 return
    hayward c3000 cart. filter
    hayward northstar 1.5hp pump
    hayward 250k btu heater
    polaris watermatic G1000 chlorine feeder
    polaris c-300 orp controller
    Polaris 380 with booster
    aquamatic hydraulic pool cover

  4. Back To Top    #4
    frustratedpoolmom's Avatar
    Join Date
    May 2007
    Location
    SWSuburban Chicago, IL
    Posts
    11,965

    Re: dandjpool from Illinois (very wordy but true)

    Ah, live and learn...from TFP. Everything I learned about pools was trial and error and what I read on here, and then I was like "Oh, I GET IT...now it makes sense....."
    Helpful links: Pool School; CYA/Chlorine Chart
    24' round AG pool, 52" high, Raypak heater; Waterway 2 spd Pump;
    150 Sq ft. Clearwater Cartridge Filter; Former and DISSATISFIED "Pool Frog" owner
    http://www.PerfectlyClearPoolService.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •