Hi, I'm new to the forum and need some help with my chemicals. We had a pool party about a month ago and it's been cloudy green ever since. It's inground 12,500 gal (about 4 yrs old) and we're in Texas with 100+ temps and sun all day. I've been shoxing it and adding algae killer and just now learned that the CYA level was very low. We just put liquid conditioner in it 2 days ago. I'm heading to the store for a better water testing kit today but have been using the regular chlorine/ph drop kit plus aquachek test strips. Now the CYA is low normal and it's still cloudy green. We shoxed it yesterday (powder) and no change. The drop kit says we have good total chlorine and ph, but the strip says we have no free chlorine at all. I've been reading online and I'm just not sure who to listen to and in what order to do the steps. We've been running the pump (not a salt filter) at least 15 hours a day for a month. What i'm getting from online is that I need to add liquid bleach and some kind of oxidizer to break up the mixed chlorine but I'm pretty sure we have algae since it's a light green cloudy color. So what do I do first and do I have to wait before adding different chemicals or just dump them in all at the same time? Just today the strips said the alkalinity is on the high normal side but i'm not sure if that has to do with the added CYA or the fact that it just rained last night (the 1 time of year it will rain here). We rarely ever cover it and have an automatic cleaner. Also while I'm doing all this chemical balancing, how should I use the cleaner, not use it at all and run skimmer/main drain all the time or both?
we've never had the water cloudy for this long before and I hear horror stories about asking pool supply stores, so I'm reaching out... Thanks for any help you can give. I really appreciate it!