We got our first pool (in signature) last summer and started with the SWG right away. Everything has been great until today. I got home from work and noticed a puddle of water around the SWG. We finally have some dry weather, so I found it rather odd to see water there. I wiped the whole thing down to try to see where the water was coming from. While doing that, I noticed a bunch of what I will call "cracking" around the electrolytic cell. I'm not sure how else to describe it. It looks like cracks but I can't tell if it is all the way through the housing or not. It is dripping, about 1 drop every 10 seconds or so, from the bottom of the cell. It is hard to tell if it is coming from the seal at the end of the assembly or if it a result of the "cracking." By the time I was done it was too dark to get a good picture to explain what I'm talking about. I looked up the part on the Intex website and it is $80! So I pulled out the manual and read that there's a 2 year warranty, so I'm hoping to get it replaced under that, but the part was out of stock on the Intex website, so I'm not very optimistic about being able to get it replaced. Of course by the time I got in it was too late to call them, so that is on the agenda for tomorrow. I am highly doubting they will send me a whole new unit if the part isn't available, so now I'm trying to figure out how best to try to seal up the cracks for the worst case scenario. Any recommendations?
I guess while I'm on the phone I might as well file a claim for the sand filter I just got this year as well. After some heavy rains the pressure gauge filled with water and is now so foggy I can't even read it, nor do I trust it with water sitting in the bottom of it. Should be a fun phone call with their non-English speaking call center!
Here is a pic of the part from the Intex site to try to illustrate where it is leaking until I can get a good picture.