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Thread: The right thing to do...

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    The right thing to do...

    Hello All!

    Here's my situation...

    I recently had my pool recoated with Diamond Brite. I have numerous "problems" so I'm looking for expert opinions on a proper solution.

    1. The Diamond Brite has an uneven appearance to it. I'm assuming that's because the contractor waited two days to expose the aggregate?

    2. There is a tile line marking the start of the deep end. The problem here is that the line is not directly under the anchors for the buoys that go side to side, it's about 30" deeper! I guess this may be a mute point since the anchors have been plastered over!!!

    3. All of my inlets, vacuum port, and equalizer ports are no longer flush. I'm thinking that the concrete wasn't properly chipped away before the Diamond Brite was applied?

    4. There's a green stain below the equalizer port I'm assuming because the pool was acid/pressure washed and the port wasn't covered (I have copper plumbing)?

    5. The rest are small issues but issues just the same such as my bottom drain grate is missing, my Wall Whale is broken, and the 9 bags of Diamond Brite left over are gone.

    So, the question is, what should I do? The contractor is coming tomorrow for the balance of his money and is aware of my dissatisfaction. He may want to make it right or not, I don't know. I'm asking you guys for opinions so I have a potential course of action...


    29K gal. 20'X40', 3.5'X8', IG (concrete w/Diamond Brite), Hayward S244T, Jacuzzi 1.5hp., built circa 1968

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    poolnew-b's Avatar
    Join Date
    Jul 2010
    laconia, NH

    Re: The right thing to do...

    I would hold the last payment until he makes right by to and fixing any issues. The minute you pay him you probably won't see him to eager to fix his mistakes.
    Intex Ultra frame 16x48
    Intex 1600GPH Sand Filter
    Taylor K-2005 test kit

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    reindeerboy's Avatar
    Join Date
    May 2008
    Jamestown, ND

    Re: The right thing to do...

    He may and will put a lien on you and you have the right to fight it. If he does this, explain to him that a lawyer will be on his butt so fast that it will make future business very difficult for him. Contacting the attorney general to discuss your lack of satisfaction is highly recommended. Basically, you should also contact another contractor to see how much it would cost to fix the items you mentioned above. That way you have some ammunition when you talk to him and know exactly what he needs to do then to make it right.

    Good Luck
    Chad R.

    POOL SIZE: 16 x 32' Vinyl lined pool. 22,000 gallons. 8' deep. 2009 Hayward 1.5 HP Super Pump. Hayward S310S 30" 500 lb Sand filter. 1 skimmer and 2 returns. Solar Blanket.

    Pics of my pool:

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