Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 12 of 12

Thread: Need HELP - Satin Matrix just installed - drains filled

  1. Back To Top    #1

    Need HELP - Satin Matrix just installed - drains filled

    I'm building my own pool and just had the Wet Edge Satin Matrix finish installed last Thursday. Finish looks great but there is no suction on the two drains. I pulled the drain covers and there is pebble material in drains. Finish installer service tech arrived today and said it looks like both drains are full of slurry and the only option is to jackhammer the drains out and clean out the drain pipes.

    That is definitely not what I wanted to hear and I don't want to mess up my pool finish which is otherwise in great shape. The finish installer is of course going to do the repair at his cost etc.

    But I'm wondering if anyone has any other options?

    The pool has two drains both plumbed with 2.5" piping and two skimmers that are plumbed with 2.5" piping. The piping run from the drains to where it turns up the wall is about 7'.

    Is there any sort of auger that could auger the material out of the pipe? I'd like to avoid draining the pool if possible but I could drain it if needed. Also, could I pour muratic acid in the pipes and let it eat at the material?

    Any suggestions will be greatly appreciated.

    Thanks,

  2. Back To Top    #2
    Patrick_B's Avatar
    Join Date
    Jun 2011
    Location
    Midland TX
    Posts
    15,001

    Re: Need HELP - Satin Matrix just installed - drains filled

    That is rough! Wet Edge is supposed to have certified applicators and one would think they wouldn't goof so badly on something like this. I wish you luck on this, and hope you post with an update.
    TFP Moderator
    Essential Links:
    ABC's Of Pool Chemistry, Test Kits, SLAM Your Pool
    28K Gal IG FreeForm, CLI Quartz, Pentair 36"SF & VS Pump, Dolphin M5, Rheem

  3. Back To Top    #3

    Re: Need HELP - Satin Matrix just installed - drains filled

    Yes, the installers are certified by Wet Edge and their reputation is good so I'm baffled as to how this could occur as well.

    I'm thinking of trying to use muratic acid but that will require me to drain the pool which I'll have to do if they have to jackhammer the drains but I'd rather try a less destructive method before resorting to the demo route.

    If I have to drain the pool it seems it would be better to let the finish cure a couple of weeks before draining or does that not make any difference?

    Has anyone had experience with the acid method on something like this? I could use any insight that anyone has.

    Thanks.

    Ken

  4. Back To Top    #4
    Patrick_B's Avatar
    Join Date
    Jun 2011
    Location
    Midland TX
    Posts
    15,001

    Re: Need HELP - Satin Matrix just installed - drains filled

    Personally, I would contact Wet Edge to see what they say about the cure/drain. If you are anything like me I would be worried to distraction.
    TFP Moderator
    Essential Links:
    ABC's Of Pool Chemistry, Test Kits, SLAM Your Pool
    28K Gal IG FreeForm, CLI Quartz, Pentair 36"SF & VS Pump, Dolphin M5, Rheem

  5. Back To Top    #5

    Re: UPDATE -Need HELP - Drains filled with satin matrix

    I need some advice from all pool owners and builders.

    As I mentioned previously, my drains were filled with the slurry from the finish installation and I haven't corrected that yet as we have been swimming and didn't want to go thru the draining of the pool and then waiting for the water to warm but it has now cooled so swimming is not very often.

    I've been circulating the water with just the 2 skimmers and I haven't noticed any issues so I could abandon the drains and continue using only the skimmers as we have been doing. I know that drains aren't required and that many of you only have skimmers.

    So here are my questions / concerns.

    (1) In order to get the slurry mix out of the drain piping, the pool finish and gunite will need to be jackhammered out, the rebar cut, and then the piping cut out and replaced. I don't like the idea of cutting thru the rebar and gunite as I'm concerned about patching back the gunite and rebar so as to maintain the integrity of the shell. I would like input from any pool builders on this aspect please.

    (2) My other concern is how imperceptible can the satin matrix repair be done. The pool is only 6' deep at this point and the water is crystal clear. I don't see how the patch of the finish won't be noticeable so I would like to hear from anyone who has experience with this.

    (3) Also, I noticed that the finish around the drains and an area from the drain, that the finish is darker and I'm wondering what is causing this. Since this was an owner build, the gunite had been shot and standing for about a year before the finish was installed and this darker area is where the water collected / set. I washed everything with a bleach solution before the finish install to kill any mildew but maybe there was some residual that didn't get killed. Thoughts on this too please. And I've attached a photo of the darker area that I'm talking about. There are some shadows from trees and the screen enclosure but I think you can see the dark area ok.

    So should I open the drains or continue to live with just the skimmers?

    Sorry this is so lengthy. And thanks for all your replies.

    Ken
    Attached Images Attached Images

  6. Back To Top    #6

    Re: Need HELP - Satin Matrix just installed - drains filled

    Hey anyone. I haven't had any comments from my last post/questions and I would really appreciate any comments/suggestions on these questions. Especially the last question regarding the discoloration around the drains.

    Thanks

  7. Back To Top    #7
    Patrick_B's Avatar
    Join Date
    Jun 2011
    Location
    Midland TX
    Posts
    15,001

    Re: Need HELP - Satin Matrix just installed - drains filled

    I would want the drains open if it were mine. Not sure they can do much with the color differences either. Did you contact Scott with Wet Edge for help/Ideas on the finish install?
    TFP Moderator
    Essential Links:
    ABC's Of Pool Chemistry, Test Kits, SLAM Your Pool
    28K Gal IG FreeForm, CLI Quartz, Pentair 36"SF & VS Pump, Dolphin M5, Rheem

  8. Back To Top    #8

    Join Date
    Jun 2012
    Location
    N. Georgia
    Posts
    17

    Re: Need HELP - Satin Matrix just installed - drains filled

    Speaking only from a reasonable consumers perspective I would want to be made whole (fix it). That isn't unreasonable and when you are in the middle of the situation you tend to rationalize a compromise. Fight for what should have been in the beginning and you will be happier in the long run.
    IG Vinyl 16-18k gal, Intelliclor IC40 SWCG, Ranger 24" Sand Filter, Jacuzzi Magnum Pump 1 1/2 HP, Pentair GW9500 Kreepy Krauly Great White Pool Cleaner.

  9. Back To Top    #9

    Re: Need HELP - Satin Matrix just installed - drains filled

    Patrick, & CancerJCC

    Thanks for your input. And I would like to have the drains open since the pool was designed with that feature but I'm worried about cutting thru the gunite etc. I'm not sure how that will affect the pool integrity. Also I don't think they will be able to patch the finish without the patch being visible. So I'm still conflicted.

    I haven't called Scott with Wet Edge yet but will try to do that this week.

    Thanks again for your posts.

  10. Back To Top    #10
    mas985's Avatar
    Join Date
    May 2007
    Location
    Pleasanton, CA
    Posts
    11,476

    Re: Need HELP - Satin Matrix just installed - drains filled

    IMHO, main drains are not all that useful and unnecessary so if it were me, I would just leave them alone. You are only asking for trouble if you have to jack hammer them out. A couple things you can read and view about main drains.

    http://www.poolinspections.com/manuals/ ... drains.pdf

    [youtube:cnkdria8]0IOUGhuKkSM[/youtube:cnkdria8]


    However, I would want to get compensated for the issue so I would ask for something back or an extra.
    Mark
    Hydraulics 101; Pump Ed 101; Pump/Pool Spreadsheets; Pump Run Time Study; DIY Acid Dosing; DIY Cover Roller
    18'x36' 20k plaster, MaxFlo SP2303VSP, Aqualogic PS8 SWCG, 420 sq-ft Cartridge, Solar, 6 jet spa, 1 HP jet pump, 400k BTU NG Heater

  11. Back To Top    #11

    Re: Need HELP - Satin Matrix just installed - drains filled

    Quote Originally Posted by mas985 View Post
    IMHO, main drains are not all that useful and unnecessary so if it were me, I would just leave them alone. You are only asking for trouble if you have to jack hammer them out. A couple things you can read and view about main drains.

    http://www.poolinspections.com/manuals/ ... drains.pdf

    [youtube:cnkdria8]0IOUGhuKkSM[/youtube:cnkdria8]


    However, I would want to get compensated for the issue so I would ask for something back or an extra.
    Mark,

    Thanks for your comments and the article link. Sorry that I was so long in answering but I haven't been online for a while.

    I have come to the same conclusion….since the main drains aren't necessary, I don't want to jackhammer them out and open up a potential problem. So the finisher and I have agreed to a reduction on the finish cost.

    Thanks for everyone's input.

    Ken

  12. Back To Top    #12

    Join Date
    Oct 2007
    Location
    Parkland, FL
    Posts
    727

    Re: Need HELP - Satin Matrix just installed - drains filled

    I would want my drains if it was me. Thats just unacceptable. First, main drains help if you need to drain the pool, they provide much better circulation because you aren't just filtering the top layer of water, especially when using a heater. They also are useful if you don't want to keep filling your pool when you aren't swimming it, not as much of a problem if you aren't in year round pool open weather, but I just use my main drain instead of the skimmer when the water evaporates below the skimmer until I decide to fill it back up or until the rain does it for me.
    8000 gal diamond brite pool with 650 gal spillover spa, Pentair 3hp VS pump. Jandy Cartridge filter and Jandy Heat Pump. Jandy PDA automation system with 2 Pentair Laminars. SmartPool NC74S Robotic Pool Cleaner.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •