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Thread: Water Coming Out of Intex Sand Pump Basket - Now Not Working

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    Water Coming Out of Intex Sand Pump Basket - Now Not Working

    I just filled my pool, put 160 pounds of salt in it and can't get the pump to work. I turned it on for the first time and it looked like it was working fine, except that water was leaking out of the cover of the basket. I removed everything (possibly in the wrong order, had a lot of pressure when I was opening it - oops), tried to tighten things, made sure the rubber ring was in there and now, when I turn it on, it does nothing?! I've tried and tried, checked the manual, checked the valves going to and from the pool, checked the outlet, reset the plug, made sure I have the pump set to filter... Not sure what is going on here?! I'm doing this all by myself and feel so clueless.
    15 ft x 42 in Intex Easy Set Pool on a 20 ft x 20 ft Concrete Pad

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    Richard320's Avatar
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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    Did you open the valves to the pool? You wouldn't be the first to forget.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    Are those the tubes with the lock and unlock on them? If so, yes...
    15 ft x 42 in Intex Easy Set Pool on a 20 ft x 20 ft Concrete Pad

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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    I can't look at it right now, but I just realized I didn't recover the drain pipe after I back washed it. Could this be it?!
    15 ft x 42 in Intex Easy Set Pool on a 20 ft x 20 ft Concrete Pad

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    Richard320's Avatar
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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    Quote Originally Posted by kristinainaustin
    I can't look at it right now, but I just realized I didn't recover the drain pipe after I back washed it. Could this be it?!
    If that's the drain on the bottom of the strainer basket, absolutely.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    Nope, not it. Is all of this correct? Other than the huge amount of water I've leaked everywhere trying to figure this out... I appreciate all of the help!
    Attached Images Attached Images
    15 ft x 42 in Intex Easy Set Pool on a 20 ft x 20 ft Concrete Pad

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    Richard320's Avatar
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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    I don't have that setup, so I can't say what goes where.

    Seems to me that gravity would fill the pump basket. Are you sure the gasket got installed properly? And when you say does nothing, does that mean no noise, either? Maybe all that water just made the GFI on the plug trip and you just need to reset it.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    If I switch it to backwash, water comes out without it even being on. When I put it on filter, then turn it on, nothing happens... No movement, no noise. Tried a reset, didn't work. I'm going to try adding more sand to it tomorrow. Not sure if that will help? I put a 50 pound bag in it, but saw that it needs 55 pounds. Thanks again! I really appreciate it!
    15 ft x 42 in Intex Easy Set Pool on a 20 ft x 20 ft Concrete Pad

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    Richard320's Avatar
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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    Quote Originally Posted by kristinainaustin
    If I switch it to backwash, water comes out without it even being on. When I put it on filter, then turn it on, nothing happens... No movement, no noise. Tried a reset, didn't work. I'm going to try adding more sand to it tomorrow. Not sure if that will help? I put a 50 pound bag in it, but saw that it needs 55 pounds. Thanks again! I really appreciate it!
    If the pump isn't making noise, it's not the filter's fault. Check that you didn't pop a circuit breaker or something simple.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    I think that was it. Its up and running now! Thanks!
    15 ft x 42 in Intex Easy Set Pool on a 20 ft x 20 ft Concrete Pad

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    Richard320's Avatar
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    Re: Water Coming Out of Intex Sand Pump Basket - Now Not Wor

    Quote Originally Posted by kristinainaustin
    I think that was it. Its up and running now! Thanks!
    Look at the money you just saved on a service call!

    Now you can afford a test kit or a lifetime TFP membership.
    16K freeform gunite with spa; Pentair 4000 DE filter; Century Whisperflow 1 HP; Pentair Minimax heater.
    Troublefree does not mean Maintenancefree. It's like brushing your teeth: You can spend a couple minutes a day and pennies a week or go to the dentist once a year and spend several thousand dollars.
    A pool is like a pet - you have to feed it every day, even the days you don't want to play with it!

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