Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 8 of 8

Thread: Dolphin Supreme M3 Issues

  1. Back To Top    #1

    Join Date
    Jun 2013
    Location
    Mesa, AZ
    Posts
    1

    Dolphin Supreme M3 Issues

    Hello all,

    I found this site after 2 years of frustration dealing with pool stores and trying to maintain my first pool. After getting a proper test kit, educating myself using the invaluable Pool School info and putting it into action, my pool is looking better than ever. I really appreciate all of the information assembled here. Now for my question..

    I purchased a Dolphin M3 cleaner at the beginning of the pool season and have been mostly pleased after constant headaches with a suction cleaner and no dedicated port for it. The problem is if I skip more than 1 day without putting the cleaner in the pool, it doesn't want to start moving around. The robot pump turns on and causes water to circulate through the cleaner, but the actual unit won't start moving around the pool. Sometimes I'm able to cure this by just waiting a good 15 minutes, sometimes I have to turn off/unplug the unit and try again awhile later and other times I have to actually remove the cover from the electronics and unplug the power from the control board and then reassemble it.

    FAQ information and procedures are sorely lacking for this unit and I can't figure out what the deal is. Am I just not waiting long enough and the robot is scanning the pool before starting, or is something else going on? Dolphin customer service has been next to useless.

    Any help is appreciated.

    -Brandon
    22,000 Gallon, IG, Plaster Diving Pool
    Pentair Triton II Sand Filter (2012)
    Hayward 1HP Pump (New Motor 2011)
    Dolphin Supreme M3 Cleaner (2013)

  2. Back To Top    #2

    Re: Dolphin Supreme M3 Issues

    Wow. No one?
    21K IG Vinyl; Hayward Sand Filter

    .

  3. Back To Top    #3

    Join Date
    Jun 2013
    Location
    SpringHill FL
    Posts
    415

    Re: Dolphin Supreme M3 Issues

    Sry i dont know anything about the m3
    Nathan
    15x30 gunite 18k gallons Hayward star clear plus 120sqft cart

  4. Back To Top    #4

    Join Date
    May 2013
    Location
    NJ
    Posts
    114

    Re: Dolphin Supreme M3 Issues

    Hopefully the OP has his problem solved by now being the original post is 3 months old. Anyway the M3 is covered by a 2 year bumper to bumper warranty. According to Maytronics the dealer is supposed to be able to fix it within 20 minutes at his location.
    17x37 IG vinyl, Grecian style, 20k gal, Hayward DE4800, Hayward Super Pump II 1 hp, Rainbow 320 Chlorinator, 6 Vortex 4x10 solar panels, Aquabot Turbo, Dolphin M5, loop-loc mesh cover

  5. Back To Top    #5

    Join Date
    Jun 2013
    Location
    SpringHill FL
    Posts
    415

    Re: Dolphin Supreme M3 Issues

    No he just bumped the thread 3hrs ago
    Nathan
    15x30 gunite 18k gallons Hayward star clear plus 120sqft cart

  6. Back To Top    #6

    Re: Dolphin Supreme M3 Issues

    The OP didn't bump it. I did.
    21K IG Vinyl; Hayward Sand Filter

    .

  7. Back To Top    #7

    Join Date
    Jun 2013
    Location
    SpringHill FL
    Posts
    415

    Re: Dolphin Supreme M3 Issues

    Ahhhh i see so whats happening with your M3?
    Nathan
    15x30 gunite 18k gallons Hayward star clear plus 120sqft cart

  8. Back To Top    #8

    Re: Dolphin Supreme M3 Issues

    I don't have one. Just looking for info before i buy
    21K IG Vinyl; Hayward Sand Filter

    .

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •