We have owned our pool for just over a year - we have a Pentair EasyTouch and UltraTemp heater. The installer originally configured the heat pump to be controlled directly from its front panel - not from the EasyTouch. This was not really a problem for us... until today...
Somehow, the UltraTemp 'thinks' the water temperature is 105 degress --- it is really only 75 degrees. As a result of this, it will not kick on. Pentair Customer Support for this issue is closed today, and I am trying to figure out a way to override the UltraTemp so that the heat pump will kick on.
The EasyTouch sensors are working fine and are displaying the proper temperatures for both the pool water and the heat pump setting -- is there a way to force the UltraTemp to listen to the EasyTouch and force it to kick on? Alternatively, is there some override setting that I can toggle directly on the UltraTemp in order to have it run (even though it thinks the water temperature is 105?)
Also, we have a ScreenLogic2 system --- but it was bricked during the recent update and needs to be physically replaced. So any setting adjustments that I would make need to be done directly from the UltraTemp and/or EasyTouch control panels.
Any help/suggestions would be greatly appreciated.
PS --- We only have a 'pool', not a spa.