I have been frustrated by my AquaPure 1400. I've gone through 4 sensors in 2 years. I was trying to stay on it but even with proper salt levels it would stop working. at the time I was doing all the maintenance on my own. But when an issue with the Aqua pure came up (and I checked all the normal stuff- ie it was cleaned and should have been working) it was like pulling teeth to get someone out to fix the thing. my wife saw the frustration, and trying to help, hired a pool service. I wouldn't have spent the money, but I figured the headache of the aquapure was off my shoulders, and It was nice not to have to vacuum the pool anymore, so i went with it.
The nice older gentleman who owns the service (and does our pool) said he needed to call the jandy/zodiac guys to fix the problem. several weeks later I was wondering why my bound clorine levels where so high, but the clorine tablets in the float seemed to explain that after a few conversation with him I learned he is old school and does not believe in the SWGs. he says they only get 1-3 years on the cells in the az sun, are too much trouble, and cost so much more than chlorine tablets. when my wife objected due to the feel of the salt, he said we can maintain the salt levels, so the soft water feel will still be there.
I'm conflicted now. I feel he may be right about the cost/benefit of the system. i have already lost the money to install the system, but I don't want to waste more money if I'm going to need to buy a new cell every 3 years. I don't love the chorine smell, but it is minimal (I seem to be the only one that can smell it). He is doing a good job keeping the pool looking good, but if I want the SWG functioning, I feel I'll need to get someone else who believes in the system.
what should I do?