My sis-in-law just had a new IG pool installed and they got a Nature 2 system with it...yesterday was our first swim in it and when I got out, I thought my eyes were going to burn out of my head!
I don't know anything about these systems, but I'm assuming that it supposed to take care of all your chem levels with out needing to add anything else? What would cause the eye burn? The water was also a bit cloudy. The only thing the pool company gave her was test strips, and of course they are stored in the hot pool house. Basically, I told her "call the pool company"
I was reluctant to offer her advice since I am not familiar with Nature 2 type systems...and NO I will not preach the BBB method to them...I am so tired of having people ask me why my pool works so well, then spend 15 minutes explaining it to them, and then they just keep on doing what they have always been doing and throwing money away.
this is a typical response (this is from a Yahoo Pool Owners group)
I know people on here recommend "natural and cheaper" pool chemicals such as
baking soda and bleach..For me and my family..and if anyones ever gotten an
infection from a poorly kept pool..I only use pool recommended chemicals. Yes,
they're a bit more expensive, however not by THAT much. If you keep your pool
clean, its not hard nor expensive to maintain.
"poorly kept pool" has nothing to do with the chemicals or how much
you paid for them...sodium hypochlorite is sodium hypochlorite, no
matter if the label says "pool use" or "bleach" its all the same
product...they same for borax and baking soda. If you want to pay
more, then go for it, but don't blame poor maintenence on someone who
uses bleach, borax and baking soda.
In fact, I've had several people ask me how I keep my water so clean
and sparkley and why my pool doesn't burn your eyes like other pools
We rented a house one in NC that was "professionally" maintained by a
real pool company and their real chemicals...turned everyones
blond/light colored hair green, ruined swimsuits and towels, etc...
it was properly maintained using "pool recommended" chemicals.