Bought this home/pool one year ago. The tiles were all off on one side of the pool so had a pool company come in and completly reinstal for a cost of 15,000.00 dollars.
Its gone through one winter (in southern Canada, Toronto) and I am noticing separation on the grout lines. The picture shows the worst area but the crack extends appox 5 feet. It is only a small crack (1/16) but its been only one season.
Had the company in and they said they would re-grout. They said it is a problem with leakage from the deck and if they need to remove tiles to have a look I would need to pay. My problem with that is all the tiles were off last year when the did the work so why did they not notice something then?
I am new to pool ownership and not sure how much I should go after them for a complete fix on this. Is this just the nature of pool ownership. Spending 15 thousand and having it go in one season seems a waste.