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Thread: Help!!

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    Hey guys, first time user of the board looking for advice. I bought a Sharkline 28' Endeavor pool in July 2010. I was just starting the opening process today when I noticed rust on the bottom edge of the steel. I was poking around it and of course, I poked a tiny hole in the liner. I called the place I bought the pool from, and they told me it was caused by something hitting the metal and causing a chip, which caused the rust and wouldn't be covered by any warranty. I was thinking it was plausible and hating life thinking of where I could come up with the money(they quoted me over 1500). Then I started looking at the rest of the pool and I found rust bubbles on the steel behind the covering where there is no penetration of the covering in several other places around the pool. I haven't called the company back yet, but I am sure they are going to fight it. Do I have a leg to stand on? From the warranty I could find online it states 3 yr rust penetrate warranty for the steel.... Anybody gone through this process? Whats my next step?

    Thanks for any advice!

  2. Back To Top    #2

    Join Date
    Apr 2012
    SW Ohio

    Re: Help!!

    It has not been 3 years yet I would contact where you bought it and if you can't get any satisfaction call the pool manufacturer personally....... Mike
    18x52 intex ultra frame pool 6981 gallons, 1 HP LL pump with 19 in sand filter,BBB method,borax 50ppm
    leslies DPD test kit + fas-dpd chlorine test kit + borates test strips
    thru wall skimmer,hard plumbed with 2 returns 1 1/2 sch 40 pvc
    1 large fountain 1 inch sch 40 pvc,shut off ball valves on all

  3. Back To Top    #3
    cramar's Avatar
    Join Date
    Nov 2010
    Sault Ontario

    Re: Help!!

    I suspect they'll fight you every step of the way, from some of the stuff I've read here and some of the pics I've seen I personally wouldn't put alot of stock in a replacement warranty.

    Just my 2 cents, I hope I'm wrong.

    Perhaps you can patch the liner as well as the steel.
    20' X 54" Sharkline Matrix Resin AGP, 9400 Gallons, Sta-Rite 1 HP Dynamo Pump, 150 lb Pentair Sand Filter, Gorilla Pad,
    Foam Cove, Taylor K-2006 kit, BBB method, 8'X20' Fafco Sunsaver Hard Plumb, DIY Fountain, Margarittaville Fiji

    My Build: one-man-one-pool-and-one-deck-agp-pics-t37172.html
    My Build 'To-Do' List for other DIY'ers: my-pool-build-list-t40249.html?hilit=list

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