I would like to express my thoughts on how difficult it is to do business with Maytronics and and a purchase of the Dolphin product line. I started out trying to find various reviews of the Dolphin lines vs. Aquabot. After many hours of searching and reading various review, I determined that the Dolphin Supreme M-5 looked like a product that fit my needs. I read closely on the product brochure that if you buy their product from ANY internet retailer, the product warranty is null and void. I did find one internet retailer that said they were a dealer and that the manufacturers warranty would apply, but then when ready to purchase, they said the warranty was one that only they provided, and not the manufacturer.
Then I called all the dealers that the Maytronics site said to contact. Not one person answered the phone and not a single person has called me back when even the Maytronics phone representative called them. The bottom line is that it looks like this company does not want to do business in an internet world. They only want to deal with dealers, but we the customers have to go through another layer of red tape to make our purchases. So, very frustrated about my experience in trying to spend over a grand for their product. Sounds like a good product, but, not worth the hassle on the purchase side.
Anybody else have any experiences with these guys? Thanks, The Taxman