I know this is a hot topic around here and I have read through a fair few threads to try to resolve this issue. Since my pool was built (beginning of this month), I have had an issue with the pump priming. The very first time it was switched on we had it fully primed and it ran for a couple of days and I noticed that air was in the strainer basket so I decided to re-prime! Since then it will not fill the stainer basket up at all, it basically pulls water through at the level of the inlet and no more. Bear in mind I am an absolute newbie to the pool maintenance world so all suggestions welcome. Up to now I have
1 checked the water level
2 checked for air leaks in suction plumbing from the exposed pipework to the pump, no joy with water running over joints
3 checked/reseated unions to pump
4 reseated lid on strainer basket (can't seem to get to o-ring it's set deep in the lid, how do i get it out?)
5 cleaned filter (cartridge)
I have isolated the skimmer the main drain and dedicated vac line to see if i could get it to prime on any of those to check there wasn't a pipe blockage but same results on each line.
I know this may sound really stupid but when it is described to fill the strainer basket full with water is it supposed to fill right up cos I have had the hose in there a while and seems like the water just runs down into the pool. I have tried to close the valves and fill it up but when i open them as the pump starts it just sucks the water right out. Can someone describe the proper procedure for doing this if I am doing something wrong. I am also getting a "no flow" signal on my SWG and am worried this might be because i'm not getting the full pressure to the sensor.
One more query, can I put chemicals in without worrying about them harming the plaster because they are not circulating well enough?
It has not been the best of experiences for a newbie and I don't want to call the "Pool contractor" that installed it back for fear of him having "an accident" in my pool