We moved to a new house with our first pool, and we just added solar hot water, saltwater generator, and Pentair VS-SRVS pump. Work was all completed by the solar installer last week. The SWG system was installed but will be set up with salt later this week. (Previously had Rainbow chlorination system.) Right away after last week's install we noticed two problems. First, when solar is supposed to kick on and the pump is priming the solar system, that trips the suction alarm and automatically cuts off. Second problem is that the pump was programmed by the solar installer and while the pump is running late in the afternoon after the solar system is off for the day, the pump does not appear to be powering the filter, though the pump at the unit clearly is running.
For instance right now it is 4 pm and solar is set to be done for the done, and pump says 2700 rpms, but the pool filter is not running. We do have a small waterfall that may just be decorative (?) and that is running but the robotic cleaner is not moving at all and no water in the pool appears to be moving.
Solar installer had the Pentair rep out here and rep told us the unit, which my husband bought online, is intended for commercial use and not very compatible with solar, and that's the issue. We checked Pentair's site again and nowhere does it say that this unit is commercial or that solar would be a problem. Installer said he's going to talk to Pentair rep again and will get back to us. Anyone have any ideas or experience with this? Thank you.