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Thread: Dolphin Explorer stopped working !!!

  1. Back To Top    #1

    Join Date
    Apr 2013
    Location
    South Weymouth,Massachusetts
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    5

    Dolphin Explorer stopped working !!!

    Hello my 1st post...



    So I have this Dolphin Explorer for about 5 years now,last year the power supply went bad,I had to buy another one,at the end of last years summer the Dolphin just quit.

    I was looking for to fix it,my local supplier sells them but doesn't fix them and also doesn't know who can fix,I'm sure he does but wants to sell me a new one.

    I already spent over 1k on this I don't want to buy another,So what are my options to get this fixed ? Would a appliance store help ?

    Thanks

  2. Back To Top    #2

    Join Date
    Apr 2013
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    South Weymouth,Massachusetts
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    5

    Re: Dolphin Explorer stopped working !!!

    I called this place in NY I was told that I could send out the Dolphin for repair,but could cost between $200 - $800 to fix it and shipping back & forth.

  3. Back To Top    #3

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    South Weymouth,Massachusetts
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    Re: Dolphin Explorer stopped working !!!

    Nobody ?

  4. Back To Top    #4
    Mod Squad Bama Rambler's Avatar
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    Jun 2009
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    Re: Dolphin Explorer stopped working !!!

    People are looking, but what do we say? It looks in good shape so I'd think it'd be worth fixing.
    Dave J. TFP Moderator
    24' x 52" Round AGP. 2hp/¼hp SPL Power-Flo 2-speed pump. 200sqft Waterway Cartridge Filter. 45MHP2(3GPD) Stenner Peristaltic Pump
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  5. Back To Top    #5

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    Apr 2013
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    South Weymouth,Massachusetts
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    Re: Dolphin Explorer stopped working !!!

    I know but the Dolphin Advantage new is around $850.00 and to fix my old one could be up to $800 + $55 shipping back to me,so I don't know.

  6. Back To Top    #6
    Mod Squad jblizzle's Avatar
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    May 2010
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    Tucson, AZ
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    37,389

    Re: Dolphin Explorer stopped working !!!

    UGH ... I feel you. Just discovered Saturday that my Dynamic (~3 years old) has decided not to move anymore. When I turn on the switch I can see the top fan briefly spin and I think the main motor twitches, then nothing. I wish there was better support on these things, this was a concern when I picked it over the Aquabot.

    I too am facing the dilemma of buying a new robot ($$$), or maybe trying a cheaper suction side cleaner for awhile.
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
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    Pool School + Test Kit + PoolMath = A TROUBLE FREE POOL
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  7. Back To Top    #7

    Join Date
    Apr 2013
    Location
    South Weymouth,Massachusetts
    Posts
    5

    Re: Dolphin Explorer stopped working !!!

    Fixed for $600 in RI,motor was shot also got 1 year warranty.

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