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Thread: Chorinator Off No-Flow and Check System - Low Salt

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    Chorinator Off No-Flow and Check System - Low Salt

    I have a Salt Water Pool and Spa, Water Volume=15,500 Gallons, Plaster surface, I also have Aqualogic Controls PS-4 unit, I also have a Hayward Turbo Cell that was replaced last year. My problem started when I saw the 2 messages (Chorinator Off No-Flow and Check System - Low Salt) I removed Hayward Turbo Cell and cleaned as usual. Turbo Cell was clean with no deposits. I added a 50lb bag of Salt, later that night I noticed that Salt Level messages stayed the same (2500ppm). I took sample of water to local Leslie's Pool for testing as I was pretty sure the Salt level was above 2500 ppm.

    Results from test were as follows: Salt=4100 ppm. I added 2 gallons of Liquid Chlorine, I also replaced Cartridge Filters, cleaned skimmer, and Basket in Single Speed Pump.

    I have visually checked all wires and not problem exists.

    Any suggestions, please?
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    Re: Chorinator Off No-Flow and Check System - Low Salt

    What's the temparature of your water? SWG's won't work below a certain temperature.
    Walnut Creek, CA. 18k gallon Pebble Sheen + 1.5k gallon IG spa, 1.5hp whisperflo main pump, Pentair clean and clear 420, Intellichlor IC20, Polaris 360 w/booster,Jandy lite 2 natural gas, plus solar with Heliomatic 5000 controller and 3/4 hp booster

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    linen's Avatar
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    Re: Chorinator Off No-Flow and Check System - Low Salt

    Welcome to tfp, AlDuran

    As btolley mentioned, most swg cells will not produce chlorine at lower temperatures. I think the hayward turns off around 50F.
    TFP Expert who uses Pool School and my TF100 test kit along with PoolMath for my: Round 11K gallon AGP with deep end, 20" sand filter, Matrix 1hp 2spd, 6 2ftX20ft solar panels (and solar cover!), Intex SWCG (copper bars disconnected) and a Rubadub hot tub (chlorine). The SLAM process is not finished until: 1. CC < 0.5 ppm, 2. An OCLT < 1.0 ppm and, 3. The water is crystal clear.

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    Re: Chorinator Off No-Flow and Check System - Low Salt

    I am not sure, will need to check tonight. Outdoor temperature has been about 60 to 65 degrees during day, and about 40 to 45 degrees at night. I line in Southern California.
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    Re: Chorinator Off No-Flow and Check System - Low Salt

    No that I am home, I have the following information. Pool Temp 56 degrees, Air Temp 51 degrees, Cell Temp Sensor 57 degrees, Water Sensor 56 degrees, Air Sensor 51 degrees.
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    Re: Chorinator Off No-Flow and Check System - Low Salt

    The cell is reacting to the cold water but indicating you have low salt. It's also possible that the cell may be starting to (or has already) fail. The cold water temperature will not affect the low flow condition. That is based on the flow switch not detecting proper flow through the flow switch, or it may be damaged. Make sure you have good flow through the flow switch and cell. Check your pump and skimmer baskets. Check your filter pressure. Check any valves that may be diverting flow away from the flow switch and cell.
    Insufficient flow through the cell can cause it to also show insufficient salt levels.
    Sean Assam - Sean@teamhorner.com
    National Accounts and Commercial Products Manager
    AquaCal Heat Pumps www.aquacal.com
    AutoPilot Salt Chlorine Generators www.autopilot.com

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    Re: Chorinator Off No-Flow and Check System - Low Salt

    Sean,

    Thank you for this information, but I have some questions.

    1. This Cell is a Brand New Replacement that is over 1 year old. The original Cell lasted for 4 years.
    2.What flow switch are you describing. There is what I believe a Flow Sensor that has a Metal Band, then there is another type of Sensor that is below one of the Actuators.
    3. Pump Basket and Skimmer Basket are empty.
    4. I assume when you mention Filter Pressure, I should check Round Dial on Top of Filter Lid?

    Thanks in advance..
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    Re: Chorinator Off No-Flow and Check System - Low Salt

    Even a new cell will react to the cold water conditions and falsely indicate a low salt condition.
    The Flow switch will be the device that is connected to the power supply via a telephone looking cable. It is a gray bodied, about 1" diameter, device with a flat stainless steel blade with a round puck on the end of the blade (about 3/8" diameter), that's threaded into the pipe. If the sensor is attached to the pipe with a band clamp, that's probably a temperature sensor.
    yes, the filter pressure, using the pressure gauge on top of the filter.
    Sean Assam - Sean@teamhorner.com
    National Accounts and Commercial Products Manager
    AquaCal Heat Pumps www.aquacal.com
    AutoPilot Salt Chlorine Generators www.autopilot.com

  9. Back To Top    #9

    Re: Chorinator Off No-Flow and Check System - Low Salt

    Additional information: I saw on other related posts in Troublefreepool.com that the Flow Switch might be the problem, and a way to test it by locating a piece of 4 conductor Plat Phone Cable. I actually found a Piece of Flat Phone Cable that only had 2 wires (1-Black and 1- Red). I stripped off ends of each cable and twisted them together, then I disconnected existing Flow Switch cable from Main Board, and connected my Test Cable. I also connected TurboCell connector to Main Board. Within minutes, the "Chlorinator Off No-Flow" message went away, and the only messages remain are as follows: "Chlorinator Off - Low Temperature", and "Check System - Low Salt". I have the following Temperature readings: Pool Temp: 57 Degrees F, Cell Temp Sensor: 58 Degrees F, Water Sensor: 57 Degrees F, Air Sensor: 57 Degrees F. I believe that the Flow Switch is bad, ans I don not get the "Chlorinator Off No-Flow' message any more, but I am am dealing with the "Chlorinator Off - Low Temperature", and "Check System - Low Salt" messages.

    Any suggestions for next steps?, I plan to have the water checked tomorrow after work. The other thing it is no longer happening, is that Pumping of Water and Filter are no longer stopping after 15-20 minutes of operation.
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    mas985's Avatar
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    Re: Chorinator Off No-Flow and Check System - Low Salt

    The Goldline cells should not shut down until 50F so my suspicion is that the board may be bad. Have you checked the infamous solder joint?

    www.nocellpower.com
    Mark
    Hydraulics 101; Pump Ed 101; Pump/Pool Spreadsheets; Pump Run Time Study; DIY Acid Dosing; DIY Cover Roller
    18'x36' 20k plaster, MaxFlo SP2303VSP, Aqualogic PS8 SWCG, 420 sq-ft Cartridge, Solar, 6 jet spa, 1 HP jet pump, 400k BTU NG Heater

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    Re: Chorinator Off No-Flow and Check System - Low Salt

    I did check the infamous solder joint this past weekend, and it is intact without any discoloration.

    Well it looks like the system need some time to stabilize. To my surprise at 10pm last night when my normal Daily filter process starts, all lights are gone, Water Temp is: 57 Degrees F, Sale Level is: 3600 ppm, and Diagnostic Screen Information is as Follows: -25.97V, -5.64A, 56 Degrees F, 4000 PPM. So I can only assume that the Flow Sensor is bad as it is being bypassed. I will order a new Flow Sensor today, and I am also getting my Water Checked today.

    I appreciate the help I was given.
    closed

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