I need some assistance. We are nearing completion of our pool install and the installer sent out his electrician on Friday and they installed a 100 amp breaker panel, put up 2 mechanical timers (1 for the Heyward 1 hp Super Pump & the other for the Polaris booster pump) and hung the Autopilot DIG-220 control box. The Autopilot was not hooked to the pump yet since I did not have the additional pump relay so they wired the pump to the mechanical timer. Everything was working perfect. Over the weekend the relay that I ordered came in so they came back out today to install it. When I got home the electrician was already gone but when I went out to the equipment pad I noticed that they had removed the mechanical timer for the pump and the relay was installed. However, after I connected the Tri-Sensor cord and the Cell power cord to the SWCG manifold and input all the parameters for my system in the Autopilot I could not get the Heyward pump to come on. When I would press the PUMP button on the control panel and select ON I could hear the relay click and the display would show PUMP ON but power was not being sent to the pump. When I selected PUMP OFF I would again hear the relay click and the display would show PUMP OFF. The pump is a single speed pump Heyward and I set the input value within the Installers Menu to a 1 speed pump.
The pool builder that I am using typically installs the Pentair SWCG and is not familiar with the Autopilot but ordered one since that is what I requested. He is interested in seeing how it does since it has some nice features but he is not real sure what's going on since this is his first Autopilot install. I am not an electrician and have not been real impressed with the electrical subcontractor that he is using and think that may be the problem but I want to approach that carefully, if needed. Does anyone have a picture or can someone take a picture or draw a diagram of what the connections look like coming into and from the relay to a single speed pump? Right now they have disconnected power from the Autopilot and have direct wired the pump to keep the water ciruculating but now I have to trip the breaker to turn the pump on or off. I really need to get this pump running off of the Autopilot commands. Any help will be greatly appreciated.