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Thread: Customer Service

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    DONNIE's Avatar
    Join Date
    Mar 2007
    Location
    OKLAHOMA
    Posts
    122

    Customer Service

    Guys, I'm 51 years old and I want to tell you that I have never experienced customer service in my life like I have from AutoPilot with my PoolPilot SWG. I had a setting problem seven years ago upon install and Sean (on this forum) contacted me at home and talked me through it. Now seven years later he has contacted me at MY CONVENIENCE to diagnose a problem that might of cost me big bucks but instead cost me little. I seriously can not express my gratitude. All I can say is as Jesus said "Love your neighbor as yourself". This world can have its bright spots and Sean is one of them.

    Donnie
    8500 Gallon Fiberglass IG / Sta-Rite pump,cartridge filter & heater / PoolPilot Dig 220-36 SWG / Testing w/K2006

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    4knights's Avatar
    Join Date
    Aug 2012
    Location
    NE Kansas
    Posts
    416

    Re: Customer Service

    Fantastic! Make sure you pay it forward.
    Ron- Kansas. IG fiberglass, Riviera 30 Freeform 13600 gallons,
    EasyTouch 4 w/IC20 SWCG, Pentair Whisperflo 1hp, 2 speed 220 pump, Hayward ProGrid 4820 DE filter using Eco Klean instead of DE, 2 Savi Melody 12v 5 color LEDs, Raypack 266k btu millivolt heater, Arctic Armour Mesh custom safety cover (Total self Install) TF-100 test kit w/Magic stir.

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    DONNIE's Avatar
    Join Date
    Mar 2007
    Location
    OKLAHOMA
    Posts
    122

    Re: Customer Service

    Quote Originally Posted by 4knights
    Fantastic! Make sure you pay it forward.
    Funny....thats what I told Sean!
    8500 Gallon Fiberglass IG / Sta-Rite pump,cartridge filter & heater / PoolPilot Dig 220-36 SWG / Testing w/K2006

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    In the Industry

    JoshU's Avatar
    Join Date
    May 2007
    Location
    New Orleans, LA
    Posts
    541

    Re: Customer Service

    Sean is a great guy. Always willing to help.
    Josh Ulfers - josh@saltpoolguys.com - 888-725-8766
    SaltPoolGuys.com - AutoPilot Pool Pilot Systems, Parts & Cells - AquaCal Heat Pumps

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