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Thread: Lifetime warranty on shell

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    Join Date
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    Lifetime warranty on shell

    I've chosen a builder but he doesn't offer a "Lifetime Warranty" - some of the runners up did, but I wonder if this is really something to consider.

    My PB says that a lifetime warranty just doesn't make sense - he can't be addressing something that may come up do to ground shifting 50 yrs after a build. He's been building pools for 17 yrs (company's been around for 25) and he has an A+ BBB rating and from what I can tell, a lot of happy customers.

    He offers 3 yrs on the shell, but explained that between the stamped engineering plans, #4 rebar space 9" OC, 5000 psi gunite, the Aquaron (CPSP) Capillary Sealer, and quartz plaster product, I shouldn't have any issues. I suspect he's right and certainly subscribe to the "buy the Honda with the short warranty you'll never need, than the Hyundai that may have you in and out of the dealer often" philosophy.

    I guess what I'm wondering is, has anyone actually used a shell warranty 10, 20, 30+ years after a pool was built? Or do any issues quickly reveal themselves in the first few years?

    And no offense to anyone that has a Hyundai
    My current plans...
    11 x 32 IGP w/ spa ~10000 gal
    Gunite w/ NPT Quartscapes Luederstone coping
    Badu Stream II Pkg A Swim Jets
    Pentair VS pumps with Intellitouch/ScreenLogic controls

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    JasonLion's Avatar
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    Re: Lifetime warranty on shell

    Chances are that any problems will show up fairly quickly, first year or two. So the odds of using a lifetime warranty after the first several years is minimal. There is also the issue that the builder is unlikely to still be in business in thirty or forty years, so chances are you couldn't get any money out of them anyway.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    X-PertPool's Avatar
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    Re: Lifetime warranty on shell

    I agree with JasonLion, even if you did find a builder that offered lifetime warranty chances are it would be pro-rated or wouldn't cover labor or something.

    Try not to put too much emphasis on the BBB rating. They are always calling me trying to join. Basically they want a few hundred dollars every year or so. Do you really think they are going to give you a bad review after you just gave them a couple hundred dollars?. Talking to his customers is the best way to review him.
    -Kevin
    X-Pert Pool Service
    x-pertpool.com
    X-Pert Pool on Facebook and @XPertPoolServic on Twitter
    22,000 gal / 16' x 32' / Vinyl / Hayward s244t /Pentair SuperFlo 1 hp

  4. Back To Top    #4

    Re: Lifetime warranty on shell

    Agree with Jason and Kevin. Its good that your builder takes his warranty seriously enough to care about it. Lifetime warranties have no validity in a lot of states and more marketing than meat.

    We pay extortion fees to be members of the BBB even though some of the worst builders in the area have A+ ratings. They are a marketing company rather than an independent rating company.

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    In the Industry

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    Re: Lifetime warranty on shell

    Check to see hat a Lifetime warranty means. In Missouri it is maybe 25 years, Illinois I believe is 8 years. So lifetime warranty may not mean anything other than fluff.
    Over 30 years in the pool business
    We build vinyl, fiberglass, stainless steel pools
    Certified in Hydraulics

  6. Back To Top    #6

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    Re: Lifetime warranty on shell

    I noticed that, when I built my pool, "lifetime warranty" was backed up by the gunite company.

    To get it, you had to let the gunite company do the excavation, steel and gunite.
    Pool is DONE!
    Pentair Intelliflo VS3050
    Pentair Easy Touch 8 + actuators + swg
    Pentair IntelliPH
    Pentair 400btu HD heater
    3- Jandy WaterColor LED's
    Hayward C5030 525sqft cartridge filter
    Waterway spa blower

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    duraleigh's Avatar
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    Re: Lifetime warranty on shell

    That he has been in business for seventeen years speaks far more loudly than any warranty.

    As an aside, +1 on what Carolina Pool said about BBB. It took me about 6 years (many, many years ago) to realize their exorbitant fees were backed by inadequate performance. I never even look at someone's BBB reputation.
    Dave S.
    42k vinyl and concrete pool, 1.5hp pump, 140gpm filter
    TFTestkits , PoolMath , Pool School

  8. Back To Top    #8

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    Re: Lifetime warranty on shell

    Good to know. Thanks for the all the input, guys. Angie's List is my goto spot for contractors, but there was only one PB on there and although a nice guy, ended up having some weak designs.
    My current plans...
    11 x 32 IGP w/ spa ~10000 gal
    Gunite w/ NPT Quartscapes Luederstone coping
    Badu Stream II Pkg A Swim Jets
    Pentair VS pumps with Intellitouch/ScreenLogic controls

  9. Back To Top    #9

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    Central Ohio
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    Re: Lifetime warranty on shell

    How does a contractor get on Angie's list?
    Rob

    Cozumel AGP 24' 14,700 gallons
    Pentair Dynamo 1.5 hp pump
    Sta-rite Cristol-Flo II 2.3sq.ft. sand filter
    SWCG,Uni-bead liner
    Borates
    TF-100 Testkit....$68,cheap insurance for a trouble free pool season

  10. Back To Top    #10

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    Austin, TX
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    Re: Lifetime warranty on shell

    https://business.angieslist.com/default.aspx?cid=AL

    ask a couple of your customers to write a quick review and it should go a long way.
    My current plans...
    11 x 32 IGP w/ spa ~10000 gal
    Gunite w/ NPT Quartscapes Luederstone coping
    Badu Stream II Pkg A Swim Jets
    Pentair VS pumps with Intellitouch/ScreenLogic controls

  11. Back To Top    #11

    Join Date
    Oct 2012
    Location
    Central Ohio
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    180

    Re: Lifetime warranty on shell

    Just curious,Thanks

    So business can advertise on angies list,interesting.
    Rob

    Cozumel AGP 24' 14,700 gallons
    Pentair Dynamo 1.5 hp pump
    Sta-rite Cristol-Flo II 2.3sq.ft. sand filter
    SWCG,Uni-bead liner
    Borates
    TF-100 Testkit....$68,cheap insurance for a trouble free pool season

  12. Back To Top    #12
    UnderWaterVanya's Avatar
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    Jun 2012
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    Mint Hill, NC
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    Re: Lifetime warranty on shell

    Inlaws Pool Boy since June 14th 2012, Pool built ~ 2003, In-Ground, 16'x32'
    13500 gal, Vinyl Liner, Fiberglass Slide, TF-100 Test Kit, Hayward 210T
    sand filter, A.O. Smith 1.5HP main pump motor (C48L2N134C1),
    Hayward SuperPump (model ?), Polaris 380 & PB4 Booster Pump

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