Our pump motor (Pentair Intellichor) went out. When it was replaced, the pump would not turn on due to a safety feature that will not allow the pump to run if there is too much electricity to the equipment. We have had Oncor out 2 different times to check the electricity voltage going to the pool equipment. Both times, the voltage is deemed to be within the allowed and safe range operated by Oncor. This has been going on for almost a month. Pool hasn't run since the end of October. Pool is just over a year old and still under warranty. Pool installer says it is an Oncor issue and Oncor says it is a pool installation issue.
Has anyone else had a similar experience? How was it resolved?