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Thread: Spa trouble

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    Spa trouble

    Last month my pool / spa was complete. It is an in ground pool with a salt chlorinator. I am a first time pool owner so please bare with me. It has a pentair easy touch panel in the house. I turned on the hot tub tonight by pressing the interior spa button. 15 minutes later I go outside and the hot tub was empty no water at all. What could cause this? Since the filter ran with no water in the hot tub should I be concerned?


    Thanks in advance for your help!

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    Join Date
    Jul 2012
    Location
    Dumfries & Galloway, Scotland
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    296

    Re: Spa trouble

    Is the pool and spa seperate or do they share the same plant equipment?

    Usually an empty spa would result from the drain valve being left open or the multiport valve left in backwash/drain position.
    Stuart Murray
    Scotland UK
    UK NPPOC

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    Re: Spa trouble

    They share the same plant equipment

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    Join Date
    Jul 2012
    Location
    Dumfries & Galloway, Scotland
    Posts
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    Re: Spa trouble

    Interesting, in which case I know little to nothing about it, I can only guess that a return from the plant is not open for your spa, so the water is drawn from the spa but not returned to it.

    P.S. Regarding spa running without water in it, you should be ok, I've saw a 25m pool running on empty overnight because a plant room operator left the waste line open, and everything worked ok the next day!
    Stuart Murray
    Scotland UK
    UK NPPOC

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    phipsi1237's Avatar
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    Jan 2011
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    North Las Vegas, NV
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    228

    Re: Spa trouble

    The actuator for the spa/pool returns may have not turned. It should close the pool returns and open the spa returns. I would put the equipment in pool mode. Then, put it in spa mode watching the actuators. You should see at least 2 actuator/valves turn. The suction side should switch from pool suction (main drain/skimmer) to spa and the return valve should switch from pool to spa.
    14.5K gal Plaster IGP, Intelliflo VS, EasyTouch 8, SWG, IntellipH, Clear and Clean 420 Cartridge Filter, Attached Spa, H400IDL2 NG Heater

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    Mod Squad jblizzle's Avatar
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    May 2010
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    37,389

    Re: Spa trouble

    Need more details about the setup .. maybe some pictures of the pad

    If only the suction valve turned and the return did not ... that would quickly empty the spa.

    well ...... what everyone else said
    Jason, TFP Moderator
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    Join Date
    Jan 2011
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    Richmond, Texas
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    Re: Spa trouble

    X3 or however many said the same thing. I had this problem when one of my actuators was not turning. If it is a new pool the builder should fix it for you.
    Approx 11K Gal. 10'X30' Semi free-form IG - 6 ' raised spa w/6 jets - 10' circle sun shelf with 1 bubbler - Waterfall - 3 / 1.5 HP pumps - Polaris 280 Cleaner - 3 Pentair Color LED Intellibrite Lights - Pentair 400K Master Temp - 2 Valve Actuators - 5 Fiberstar Mini Laminars - 1 Fiberstars 2004 Illuminator - 2 Skimmers - 6 Returns - Caribbean Blue Pebble Tech - 600+ sq ft kool decK - Auto Fill - 2 Boston Acoustics VOYA RK5 Outdoor Rock Speakers - 2 TIC Corporation TFS5CN 6.5-Inch 150-Watt Terra-Forms Rock Speakers - Apple Airport Express - 1 Awesome View.

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    Re: Spa trouble

    Thank you everyone for your response. The pool builder is coming this afternoon. I will update everyone on the problem.

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