I gotta tell ya. I'm really ****** at Leslie's. I know they must make a profit and that the profits on pool stuff is pretty high but what happened today just set me off.
I have a Hayward King Ray pool cleaner. It stopped working and today so I figured the diaphram went bad. I didn't know how to take the thing apart so I went to the Leslie's on the corner to have them look at it. Two guys, one the store manager and they couldn't figure it out. They had never seen one of those before. Ok. There are a lot of pool cleaners out there so I can understand that they don't know about every single one so I just said that I'd pull it apart tonight and more than likely it's the diaphram. How much would one be? I asked. What they said just disgusted me. Ready for this? $73.68 plus tax. So it was going to cost me eighty bucks for a cheap rubber part that probably cost them little more than $5.00.
I went home and got online. They are all over the place for between $12.00 and $15.00. I know Leslie's needs to make a profit, I realize that profit will be rather large since it's a pool supply and of course there is the convenience factor but still, making a $56.00+ profit on a part that obviously costs them far less than 12 bucks is outright robbery. I consider it price gouging. I'll go there for Chlorine if I can't get to the cheap bleach but that's all I'll be buying from them and I've written a not so nice email to their corporate office here in Phoenix. I doubt they will even respond because I'm just a number to them. I'll go to the mom and pop pool store down the street.
Ok, that's my rant.