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Thread: Blue Fiberglass problem

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    Blue Fiberglass problem

    Ok so after spending over $20k on my pool and everything working great, my 8 yr son said "dad whats this bump on the step " So I go to the 8 foot blue fiberglass step (manufactured by ALPS) and there is a small bump . Its noticeable to me and after spending this kind of money I would want it perfect. The pool builder is very helpful and called ALPS for me and I emailed pics to them to see how to correct this. Pool builder is more then willing to correct this being a cost to manufacturer of upwards to $3k . He said steps need to be pulled out of concrete lock, maybe new liner 2 or 3 people on job . I think these steps are around $ 1800 to purchase but not sure. waiting for manufacturer to make a cash settlement offer as long as it wont crack or chip in future . Is this a good solution , thoughts? and if cash settlement is to be given what dollar value would u put on it ? I was figuring $1500 ???? pic below
    http://s1169.photobucket.com/albums/r507/ajpslp/

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    Join Date
    Apr 2012
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    Southeast Louisiana
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    174

    Re: Blue Fiberglass problem

    Actually, that looks like a pretty big bump! Is it like a "bubble" (does it flex when you push on it, perhaps indicating some kind of delamination), or is it solid?

    --Michael
    Slidell, Louisiana (near New Orleans) • 11,000gal kidney shaped Trilogy fiberglass pool • Intelliflo VS • Triton TR100 filter • Easytouch 4 w/IC20 SWCG • Polaris 280

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    Re: Blue Fiberglass problem

    Solid and hard. Manufacturer said it was from a brick or form tgat was in the step prior to finishing the final process. He will give me $1500 back and still have warranty on stairs. Said it will never crack or break in his opinion.

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    Mod Squad Bama Rambler's Avatar
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    Re: Blue Fiberglass problem

    I don't think you'll have any problems with it in the future. That's some really revealing photos. Cudos to you. I'm sure it went a long way in showing the mfg what happened.

    Accept the settlement and be happy.
    Dave J. TFP Moderator
    24' x 52" Round AGP. 2hp/¼hp SPL Power-Flo 2-speed pump. 200sqft Waterway Cartridge Filter. 45MHP2(3GPD) Stenner Peristaltic Pump
    Pool School ----- Pool Math ----- TF-Test Kit

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    Re: Blue Fiberglass problem

    thanks, it was the canon t3i that did the great pics , and looks alot worse then it is , most of friends didnt even see it till i told them about it , as the first step has water on it. $1500 paid for my outdoor grill so I guess its fair enough and hope no problems in future , thanks for ur input guys

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    Poolie Knows's Avatar
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    Mar 2014
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    New Hamshire
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    Re: Blue Fiberglass problem

    I would like to know why your pool builder didn't bring this to your attention prior to using defected steps? That's not good practices. I'm a pool builder of over 34 years and I inspect everything item before it's becomes part of the pool. This defect should have been noticed and either replace by your builder or brought to your attention for discount or replacement by the distributor. I have a tough time believing this was an oversight and not a cover up.

    Quote Originally Posted by ajpslp View Post
    Ok so after spending over $20k on my pool and everything working great, my 8 yr son said "dad whats this bump on the step " So I go to the 8 foot blue fiberglass step (manufactured by ALPS) and there is a small bump . Its noticeable to me and after spending this kind of money I would want it perfect. The pool builder is very helpful and called ALPS for me and I emailed pics to them to see how to correct this. Pool builder is more then willing to correct this being a cost to manufacturer of upwards to $3k . He said steps need to be pulled out of concrete lock, maybe new liner 2 or 3 people on job . I think these steps are around $ 1800 to purchase but not sure. waiting for manufacturer to make a cash settlement offer as long as it wont crack or chip in future . Is this a good solution , thoughts? and if cash settlement is to be given what dollar value would u put on it ? I was figuring $1500 ???? pic below
    http://s1169.photobucket.com/albums/r507/ajpslp/

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    peterdaly's Avatar
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    Aug 2013
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    Fayetteville, NY
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    188

    Re: Blue Fiberglass problem

    My first thought was that you were being a bit too picky and unreasonable. Then I looked at the photos...wow. Clearly a major defect. Great job with the photos.

    Fayetteville, NY -17K gal, IG vinyl, Hayward SP2300VSP Max-Flo Variable Speed Pump, FlowVis Flow Meter, Sand filter
    Self designed Arduino powered automation for pump and solar control, Solar Attic Pool Heater, AutoPilot Digital SWG, TF100

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