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Thread: My Polaris 380's Issues

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    Join Date
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    My Polaris 380's Issues

    Hi all,

    This is my first posting here on TFP, so if I post like a newb please correct me.

    This post is about my Polaris 380. Quite simply, the problem is the wheels aren't turning. It's only three years old and I can't seem to figure out what the solution is. Here's the steps I've taken (in chronological order) thus far:

    - There was a significant amount of water coming from the pressure relief valve, purchased a new one and replaced it. That solved the issue with water coming from the valve.
    - After further evaluation I noticed that only 2 of the 3 jets were working. I then took apart the whole unit to check out the water management system. I re-tightened the hose connected to the single jet which wasn't working. I then cleaned out all 3 jets with a paper clip. There was a lot of what seemed like white caulk\sealant\adhesive applied over most of hose to jet connections. It simply pulled right off and after reassembling the system, I re-applied a submersible silicone.
    - Hooked every thing back up. The jets are now all working.

    Still, no turning wheels.

    If anyone could let me know where to go from here I'd really appreciate it. I'm determined to fix this thing myself at this point so I'm planning on ordering a rebuild kit and new water management system. Am I going in the right direction?

    Thanks everyone,

    - Patrick
    28,000 Gal Pool w/ Attached raised Spa, White Plaster Finish, D.E. Filter - FNSP 60 sq. ft., Whisperflo Pump, Nature 2 Element (Housing Only Now Devoid of Cart.), Hayward CL200 In-Line Automatic Pool Chemical Feeder, RayPak Gas-fired Heater, Polaris 380, Zodiac 1.5-HP 240-Volt Polaris QT Spa Blower

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    Christian's Avatar
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    Re: My Polaris 380's Issues

    Hi Patrick,

    Welcome to TFP!! Did you check the belts inside the unit?

  3. Back To Top    #3
    UnderWaterVanya's Avatar
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    Re: My Polaris 380's Issues

    See if this helps:

    [youtube:3nidqvnx]UTJCoy_JWVE[/youtube:3nidqvnx]
    [youtube:3nidqvnx]agWcj9AIYZY[/youtube:3nidqvnx]
    Inlaws Pool Boy since June 14th 2012, Pool built ~ 2003, In-Ground, 16'x32'
    13500 gal, Vinyl Liner, Fiberglass Slide, TF-100 Test Kit, Hayward 210T
    sand filter, A.O. Smith 1.5HP main pump motor (C48L2N134C1),
    Hayward SuperPump (model ?), Polaris 380 & PB4 Booster Pump

  4. Back To Top    #4

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    Re: My Polaris 380's Issues

    I the belts seemed OK and when I turn the large wheel manually all the wheels turn at the same time. I'll check out the insides again. Thanks for your welcoming and advice!
    28,000 Gal Pool w/ Attached raised Spa, White Plaster Finish, D.E. Filter - FNSP 60 sq. ft., Whisperflo Pump, Nature 2 Element (Housing Only Now Devoid of Cart.), Hayward CL200 In-Line Automatic Pool Chemical Feeder, RayPak Gas-fired Heater, Polaris 380, Zodiac 1.5-HP 240-Volt Polaris QT Spa Blower

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    Christian's Avatar
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    Re: My Polaris 380's Issues

    Is the sweep hose moving?

  6. Back To Top    #6

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    Re: My Polaris 380's Issues

    Yes
    28,000 Gal Pool w/ Attached raised Spa, White Plaster Finish, D.E. Filter - FNSP 60 sq. ft., Whisperflo Pump, Nature 2 Element (Housing Only Now Devoid of Cart.), Hayward CL200 In-Line Automatic Pool Chemical Feeder, RayPak Gas-fired Heater, Polaris 380, Zodiac 1.5-HP 240-Volt Polaris QT Spa Blower

  7. Back To Top    #7
    Christian's Avatar
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    Re: My Polaris 380's Issues

    Try adjusting the screw on the sweep hose to lower the flow to that hose. It may be that too much water is going there and not enough to propulsion of the cleaner

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    Re: My Polaris 380's Issues

    Thank you, thank you, thank you and, again, THANK YOU!!! My 380 is now up and running wonderfully, I can't tell you how grateful I am for your posts. I look forward to being a member of the TFP Fourms and am anxious to learn and help other in the process. So, one more time, thank you.
    28,000 Gal Pool w/ Attached raised Spa, White Plaster Finish, D.E. Filter - FNSP 60 sq. ft., Whisperflo Pump, Nature 2 Element (Housing Only Now Devoid of Cart.), Hayward CL200 In-Line Automatic Pool Chemical Feeder, RayPak Gas-fired Heater, Polaris 380, Zodiac 1.5-HP 240-Volt Polaris QT Spa Blower

  9. Back To Top    #9
    UnderWaterVanya's Avatar
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    Re: My Polaris 380's Issues

    Quote Originally Posted by PMellin
    Thank you, thank you, thank you and, again, THANK YOU!!! My 380 is now up and running wonderfully, I can't tell you how grateful I am for your posts. I look forward to being a member of the TFP Fourms and am anxious to learn and help other in the process. So, one more time, thank you.
    So what was the fix????

    Share it so the next poor soul isn't confused also.
    Inlaws Pool Boy since June 14th 2012, Pool built ~ 2003, In-Ground, 16'x32'
    13500 gal, Vinyl Liner, Fiberglass Slide, TF-100 Test Kit, Hayward 210T
    sand filter, A.O. Smith 1.5HP main pump motor (C48L2N134C1),
    Hayward SuperPump (model ?), Polaris 380 & PB4 Booster Pump

  10. Back To Top    #10

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    Re: My Polaris 380's Issues

    Well the interesting part is that I changed more than one thing at once so I don't have a definitive answer but I believe it had to be one of two things. First, I adjusted the main drive axle because I thought it might have been rubbing the body on the side with the belts. If it wasn't that then I'm pretty sure it was the sweep hose adjustment. I tightened the screw a few turns to direct more flow to the turbine and that seemed to help significantly. Sorry for the not-so-exact answer, but its the best one I've got. Thanks again all.
    28,000 Gal Pool w/ Attached raised Spa, White Plaster Finish, D.E. Filter - FNSP 60 sq. ft., Whisperflo Pump, Nature 2 Element (Housing Only Now Devoid of Cart.), Hayward CL200 In-Line Automatic Pool Chemical Feeder, RayPak Gas-fired Heater, Polaris 380, Zodiac 1.5-HP 240-Volt Polaris QT Spa Blower

  11. Back To Top    #11
    Christian's Avatar
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    Re: My Polaris 380's Issues

    Glad it's working!

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