Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 13 of 13

Thread: Caretaker 99 Popping Heads

  1. Back To Top    #1

    Caretaker 99 Popping Heads

    Ever since my Caretaker 99 system was installed several years ago, I've been plagued by heads periodically popping out of their sleeves and onto the pool floor, sometimes as often as three or four times a month. It's a random problem in that any head, at any time, may pop out.
    Does anyone have any idea on how to fix this problem? I've asked several local pool service companies, but they've all been befuddled by my situation. I don't think it has anything to do with the heads themsevles, since the problem has existed since Day One, although I've wondered if the pool builder might have installed rejected or defective heads in order to save money.
    Thanks, John

  2. Back To Top    #2

    In the Industry

    Join Date
    Jun 2012
    Posts
    34

    Re: Caretaker 99 Popping Heads

    OEM popups will have Caretaker 99 logo on top. I'm not aware of any other brand that is compatible with Caretaker.

    are pop ups disassembling, leaving the screw base in the floor union?

  3. Back To Top    #3

    Re: Caretaker 99 Popping Heads

    Yes, there is a Caretaker 99 on top of each head.
    The entire unit pops out intact. It lays next to the sleeve on the pool floor. I then place it back it the the sleeve, click it into place with the proper attachment on my pole.

  4. Back To Top    #4

    In the Industry

    Join Date
    Jun 2012
    Posts
    34

    Re: Caretaker 99 Popping Heads

    when you reinstall, (using pole tool) put popup in sleeve and turn clockwise to lock. if that doesn't do it, inspect bayonet tabs on popup and floor sleeve for damage. how old is pool, are you original owner?

    here's Zodiac's general #800/822-7933 X tech support (Pacific time zone). if your original owner and system was installed after summer 1993, you should check their website for warranty information before you call.

  5. Back To Top    #5

    Re: Caretaker 99 Popping Heads

    The bayonet tabs seem fine. This problem has existed since the pool was built, about 7 years ago. I can't go back to the original builder because the company went bankrupt during the housing collapse here in Phoenix. He was supposed to give me the warranty papers to the Caretaker system but never did. At this point, I would just like to get the system fixed because it's really ruining my enjoyment of the pool. I shoudn't have wasted my money on the Caretaker, since everything else with the pool is okay. It just seems like a lousy technology.

  6. Back To Top    #6

    In the Industry

    Join Date
    Jun 2012
    Posts
    34

    Re: Caretaker 99 Popping Heads

    pool builders submit their pool plan to Zodiac who has a designer who comes up with the actual design. Call them and ask.

  7. Back To Top    #7

    Re: Caretaker 99 Popping Heads

    Thank you for your suggestions. Much appreciated. I will contact Zodiac to see if they can provide any help. --John

  8. Back To Top    #8

    In the Industry

    Join Date
    Jun 2012
    Posts
    34

  9. Back To Top    #9

    In the Industry
    malcolmb5325's Avatar
    Join Date
    Sep 2009
    Location
    Sydney, Australia
    Posts
    166

    Re: Caretaker 99 Popping Heads

    the issue is with worn collars, Zodiac have a small circular plastic gasket which you slip the cleaning head into then relock the head into the collar. this gasket gives the head more bite and takes up the slack which stops the head from twisting out.
    16,000lts Fibreglass, Magna Mineral Pool Water
    Jandy CV340 Cartridge filter, Zodiac TRi SWC, Z4 iAqualink, Jandy Laminar Jets, Solar Heating, Spa Jets with Jandy 1.5hp Epump operating everything.

  10. Back To Top    #10

    Re: Caretaker 99 Popping Heads

    Thanks. Exactly. I spoke with Zodiac earlier this week and they're shipping me a set of gaskets.

  11. Back To Top    #11

    Re: Caretaker 99 Popping Heads

    GREAT information!!!!
    About the gaskets for the pop-ups.... I'm trying to locate some and I have been told the p/n is: 2-9-290 for a 3 pack. Hopefully someone knows if this is correct.
    I'm having the same exact issue with a couple of heads just popping out, even though the bayonet tabs look perfect. Figured I'd try the elusive gaskets to see if I can resolve the issue.
    Thanks in advance for any help you may offer.....

  12. Back To Top    #12

    In the Industry
    malcolmb5325's Avatar
    Join Date
    Sep 2009
    Location
    Sydney, Australia
    Posts
    166

    Re: Caretaker 99 Popping Heads

    I have it down as "head replacement kit" pack of 3 @ 2-9-290 and a pack of 25 @ 2-9-291. Seems strange to call it a head replacement kit.
    16,000lts Fibreglass, Magna Mineral Pool Water
    Jandy CV340 Cartridge filter, Zodiac TRi SWC, Z4 iAqualink, Jandy Laminar Jets, Solar Heating, Spa Jets with Jandy 1.5hp Epump operating everything.

  13. Back To Top    #13

    Re: Caretaker 99 Popping Heads

    Thanks for the info - I appreciate it!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •