Okay. We have a sweetheart deal on a house we are leasing for 6 years to get our kids in the proper school district. (We'll move/build/buy once the kids are out of high school.) The house had a neglected in-ground vinyl pool that hadn't been used for 4-5 years. Landlords said, "We aren't gonna fix it, but it's fine if you do." We thought, "If we can do it cheap enough, it'd be worth to have a pool for 6 summers, especially while our kids are teenagers."
So we got a few bids and hired the cheap guy. I know. So they're total jokers, never show when they say they will, etc.
But finally they show. The vermiculite bottom was very damaged from having no liner in place. So they had to do quite a bit of work to repair. But they did it, and hung the liner last Monday. As it's filling, we notice that there are quite a few wrinkles and some pretty obvious divots/footprints under the liner. We call them, they say it's no big deal, but they come and try to fix. Some of the wrinkles worked out, no improvement on the footprints.
We swim the next few days and notice that there are quite a few wrinkles and the surface under the liner is pretty uneven. We decide that we'll just live with it, that it's worth it to us to just get these guys out of our lives. And it only has to last 6 years, right? We're going to live with it. Then Saturday -- 5 days after they put in the liner -- my husband notices a bump down by the main drain. Wearing a mask, he swims down to the floor and checks it out. It's a rock under the liner, and he can already see a small part of the rock has poked through the liner.
They are coming tonight to work on the pump, and we will need to raise this with them. They will (a) deny that it's actually a hole, (b) deny that it's an installation problem, and (c) suggest that a patch will be just fine. We want them to pull this liner, fix the crappy job they did on the vermiculite and replace with a new liner.
We've also already had two instances in which the liner has slipped out of the coping, and I had to push it back in. Is this normal or further evidence of the **** job they've done?
Anyway, looking for feedback. We're right to insist on a full redo, aren't we? Anybody had a similar situation?