First, I want to say that I do not want to do chlorine. I MUST make this stuff work .
We have a small pool (3,400 gals, 12' x 52"). We drained and refilled our pool and added the chlorine neutralizer, since our water has a LOT of chlorine naturally. We let it filter overnight. The next day we added the oxidizer and CDX and all was well. The pool guy said to add the sanitizer 8 hours after the oxidizer. So, today, I added the suggested amount of sanitizer and it immediately went completely milky. I had this happen last year when I tried to make Bacqucil work and had the same problem.
Anyway, I called the pool guy and, of course, he said to filter it for 24-48 hours and see how it goes. I did the test strip and it has plenty of oxidizer, but the sanitizer was around 30, so I topped it off. The PH and TA was within the ok range. I can dip it again if it's helpful to have numbers? I have no had the pool place run water numbers yet, thought I suspect we have high calcium, just based on the fact that our soil is highly alkaline due to calcium. Could that be the problem?
I googled and searched and couldn't find anyone with a similar problem.