Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 5 of 5

Thread: Inground pool liner contractor problems

  1. Back To Top    #1

    Join Date
    Jun 2012
    Location
    Tewksbury MA
    Posts
    2

    Inground pool liner contractor problems

    Hello,

    We're in need of some advice on a pool liner problem.

    We recently hired a contractor to replace our inground pool liner. This guy has over 30 years experience and his company is very well known in the area.
    To make a long story short, we have had numerous issues and delays with this company and we're not very happy with the liner results. We think he might have mis-measured the pool before ordering the liner (16x32 with stairs) and as a result he had a very difficult time getting the corners in properly. He had to use some extra strips to get the liner attached in the deep end corners. Also the stairs have wrinkles on them. The day he installed the liner he seemed to rush to get the new liner in and have the water truck come to fill the pool. He even admitted to us the water truck overfilled the pool to the point that he was having issues setting the corners. The project looks shabby and not professional to us. The other big concern is how the corners are not tight or flush into the frame of the pool. Could this be a potential problem over the winter with sharp ice or frozen snow?

    I was hoping some pool experts can take a look at our photos and let us know their thoughts on this liner install. We still owe the company the remaining 50% of the project and we do not want to pay him and until we are 100% happy with the project. Our biggest fear is that we paid all this money and the liner will not hold up and we'll be out all that money and just need to get someone else in here to do the project all over again. Huge headache...


    Thanks for your advice.

    IG, Vinyl
    Sand filter
    est 25,000 gallons
    Pool age: unknown, est is late 70's or 80's. Imperial Pool Company.
    Attached Images Attached Images

  2. Back To Top    #2
    Melt In The Sun's Avatar
    Join Date
    Oct 2009
    Location
    Tucson, AZ
    Posts
    3,899

    Re: Inground pool liner contractor problems

    Welcome to TFP!
    Sorry you had to come with a problem like this. That looks completely unacceptable! I wouldn't pay a penny more until they get a liner in there that fits.
    11,200 gal, Pebble-Tec; Tristar 2-speed 1hp - Swimclear 325 ft2 cart - SWG - A & A in-floor cleaner - Heat pump. For the poolside cooking, a Yoder Wichita and a Big Steel Keg!
    TF Test Kits -- PoolMath -- Pool School
    Make each day your masterpiece. - John Wooden

  3. Back To Top    #3
    Guest

    Re: Inground pool liner contractor problems

    Ouch.....so sorry to see that............I would certainly not be giving them the rest of the payment......me and my husband this year installed our liner (we are first time pool owners) did alot of reading, and I must say, ours looks better than that and they have been doing this for 30 years........the way those corners look, I can not imagine them staying in very long.....good luck with getting that fixed.
    Let us know what happens.

  4. Back To Top    #4

    Join Date
    Jun 2012
    Location
    Tewksbury MA
    Posts
    2

    Re: Inground pool liner contractor problems

    Thanks for confirming what we kinda already knew but didn't want to face. We have a complaint opened with the Better Business Bureau. This company is accredited with an A+ rating so baffled by how the owner would stand behind this as "quality" work. If the BBB complaint doesn't work out we're taking him to small claims court.

  5. Back To Top    #5
    Guest

    Re: Inground pool liner contractor problems

    Just wanted to show you what our pool looked like after the rough winter of losing water and then wind ripping our cover in half and the liner starting to fall out.........[attachment=1:2o69ezha]DSC03534 (640x480).jpg[/attachment:2o69ezha][attachment=0:2o69ezha]Finished Pool (640x480).jpg[/attachment:2o69ezha]
    Attached Images Attached Images

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •