I am having problems removing pollen from the bottom of my new pool. I am using the PoolCleaner 4x to vacuum out the pollen, but the pollen passes through the cartridge filter and through the returns back into the pool. I have cleaned the cartridge filters a couple of times and cartridge unit, but still no luck.
My kids held skimmer sock in front of the returns to capture the pollen, but it only captured some of it.
I have not tested the water yet, but it looks crystal clear.
Any suggestions on what to do?