I just purchased my first ever auto pool cleaner, a Polaris 360. It seems to be working properly but in my shallow end I have a problem. It's a vinly pool and the shallow end has vertical walls (no slope from floor to wall). The thing doesn't climb the wall (which I don't mind) but it almost constantly goes for the wall and then just slowly edges around the shallow end. Those edges are CLEAN!! I don't mind that, but I do mind that there's quite a bit of dirt in the middle of the shallow end and the cleaner never gets to it because it's spending all its time with its nose to the wall.
BTW, the backup feature works, so it does leave the wall every 3.5 minutes, but it will often just drive right back to the wall. If it hits at a differnt angle, it orients itself nose-to-wall and begins its slow trek around the edge. In the deep end, the pool goes from flat to a 45 degree angle to vertical and it climbs just fine.
Here's what I've tried:
- adjusted the directional spray to every different angle,
- checked the wheel rotation speed (it's right at 32--when I lower it, it won't climb anywhere)
- emailed with Polaris and they were NO help. She basically copied the owners manual and sent it to me. She had no other suggestions.
Anything you could suggest would be appreciated. Thanks!