I have a 2 year old Hayward Sand Filter S244T. It was installed before we bought the home.
My drain plug is leaking and the Pool Supply store that installed it apparently used a non-Hayward part. I have gone to them to get help identifying it and replacing it but they are taking their time getting back to me which is extremely irritating since I have now been unable to run my filter for 4 days.
I have attached a picture. Basically, what I have is a plastic screen with male threads and a hex assembly molded in. It threads into a larger hex assembly that is mounted to the tank. It seals with an o-ring. Then the drain plug, unlike anything I can find that Hayward makes, has a shoulder on it that seats against another o-ring that pushes against the hex assembly on the screen to form a seal. It is not the traditional style Hayward where there is a flat washer at the base of the plug, and the diameter of this plug is 1.5" and the hex head on it is 1.75" so it is much larger than the typical Hayward plug.
The problem I have is there is a crack in the male threads on the screen which the plug screws onto so I cannot tighten the plug enough to get it to seal.
Any help in identifying this is greatly appreciated. Needless to say, I am irritated.