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Thread: Brand new dolphin dx 4 cleaner and already an issue.

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    Brand new dolphin dx 4 cleaner and already an issue.

    We brought home a Dolphin Dx4 for our brand new pool. It started up and ran just fine. When it came time to empty the bad, we noticed one corner is literally jammed under one corner of the plast and there is no way we can budge it without ripping the bag. Is this common or were we just the unlucky ones?

    Just for the record, we are brand new at pools and I will post all the information soon. I'm off to read other posts and learn pool care. We are just really bummed about our new toy having issues on it's maiden voyage!

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    JasonLion's Avatar
    Join Date
    May 2007
    Location
    Silver Spring, MD
    Posts
    37,879

    Re: Brand new dolphin dx 4 cleaner and already an issue.

    Welcome to TFP!

    No, not common. The chances are fairly good that you can get it loose without tearing the bag if you take your time and are patient.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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