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Thread: Pump running, de in pump basket, water not flowing

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    Pump running, de in pump basket, water not flowing

    I had my de filter cleaned about a month ago. Was terribly unimpressed with the guy that did it, though I like the company he works for and have had no problem with them. He turned off the gas on our heater and neglected to turn it back on and broke a handle off on our equipment. Complained the entire time about how tired he was, his allergies were killing him, etc..

    Flash forward a month, all seems to be fine and I look out today and see the water is not flowing in the pool.

    I go out to the equipment and hear the pump running. I turned off the pump, opened the basket and the water is cloudy. I tried putting in backwash mode, just to see if anything would happen, but still nothing.

    About a month ago I was pretty convinced I had a clog, as my skimmers were packed full and when I took them out I think a big chunk of debris went down the pipes. Anyway, the same pool company came out and concurred there was a clog, they then sent the 'not so bright' fella out to unclog it. He hemmed and hawed and flushed and 'thought' he got it, I was never convinced that he did, but nonetheless the pool was running so we let it go at that.

    So.....does it sound like a clog? Any help would be appreciated. I turned the impeller in the basket and it seemed to move fine. I did call the pool company but they don't think they can be out for 5-6 days. I have already had some algae and it's hot, so a few days with no water movement is going to be terrible.
    25,000 gallon saltwater pool with raised spa, Hayward de filter 6020, 2 hp pump, aqualogic PS-8 Controls - Dallas, TX

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    Mod Squad Bama Rambler's Avatar
    Join Date
    Jun 2009
    SouthWest Alabama

    Re: Pump running, de in pump basket, water not flowing

    So it's not DE in the pump basket? You don't know what it is.

    If you take a hose and run water backwards through the pump basket does it flow freely to the skimmer?
    Dave J. TFP Moderator
    24' x 52" Round AGP. 2hp/¼hp SPL Power-Flo 2-speed pump. 200sqft Waterway Cartridge Filter. 45MHP2(3GPD) Stenner Peristaltic Pump
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