Become a TFP Supporter Pool Math Forum Rules Pool School
Results 1 to 9 of 9

Thread: New cell- false low salt

  1. Back To Top    #1

    New cell- false low salt

    After learning the hard way not to trust the reading from the control panel, I have realized that my AquaRite T Cell15 was dead and my pool was way too high in salt. The salt situation has been corrected and I am now at 3400 ppm. I bought a Compupool generic replacement cell for the system and installed it a few days ago to find that it reads 1200 to 1400 ppm. That low salt level shuts off the system every time. I have attempted to recalibrate (take instantaneous salt reading) the cell but it wont climb above 1400. I did notice that while the voltage appears to be in the appropriate range (24 to 25V), the amps run about 3.2 to 3.6A. What I cant determine is what the cause is. Compupool dismisses this as a control panel problem, Hayward claims that if the panel is able to run diagnostics and provide readings, then the problem must be a compatibility issue with a generic cell. Im at my wits end with all of it. Any help would be appreciated. Thanks in adavance.

    Pool size - 34,000 gallons
    14100 Gal IG MiniPebble, Pentair Intellichlor IC-40 SWG, Sand Filter, Pop Up Cleaning 1/4 Acre Desert Landscaped, Lots of Deck. Built in 1984
    "If you don't measure it, you can't manage it!"

  2. Back To Top    #2
    Mod Squad jblizzle's Avatar
    Join Date
    May 2010
    Location
    Tucson, AZ
    Posts
    37,389

    Re: New cell- false low salt

    Sorry I am not really sure what to recommend. The problem is that it is always going to be the other guys fault.

    Hopefully this bump will help to generate more comments.
    Jason, TFP Moderator
    18k IG pebblesheen pool, Hayward ProLogic P4 w/ T-15 SWG, Pentair 1HP 2-speed Superflo, Hayward 6020 DE filter
    500 sqft Heliocol solar panels, ThePoolCleaner, TF-100 test kit w/ SpeedStir
    Pool School + Test Kit + PoolMath = A TROUBLE FREE POOL
    If you found TFP helpful and we saved you money ... Become a TFP Supporter!

  3. Back To Top    #3

    TFP Guide

    chiefwej's Avatar
    Join Date
    Jun 2011
    Location
    Tucson
    Posts
    2,853

    Re: New cell- false low salt

    Sorry you are having issues with your new generic replacement cell.
    I just replaced my T-15 cell. You are confirming my decision to not buy a generic unit, even though it was a bit cheaper. Compatibility was my major concern.
    chiefwej
    Tucson, AZ
    16x36 rectangular (19k) Pebble Tec play pool/spa, Pentair Intelliflo VS 011018, Super II 2hp (spa), Aqua Rite T-15 SWG, Pro Grid 60 DE, Hayward H400 & Heliocol Solar heating, A&A infloor system, fill water w/high CH and TA, 50 ppm borates,TF-100 test kit

  4. Back To Top    #4

    Join Date
    Nov 2007
    Location
    Rockland County, NY
    Posts
    65

    Re: New cell- false low salt

    What did you use to determine salt levels? I have found those test strips to be wildly inaccurate at times. Do you have a friend or neighbor with a similiar system so that you can borrow a cell that you know is working? I think I even remember Leslie's will check out a cell no charge or may even loan you one so you can determine what is not working.
    27ft Above Ground Pool
    Sand filter

  5. Back To Top    #5

    Re: New cell- false low salt

    Leslie's has checked my salt level multiple times and also confirmed my old cell is dead. Compupool is sending me a replacement cell.
    14100 Gal IG MiniPebble, Pentair Intellichlor IC-40 SWG, Sand Filter, Pop Up Cleaning 1/4 Acre Desert Landscaped, Lots of Deck. Built in 1984
    "If you don't measure it, you can't manage it!"

  6. Back To Top    #6

    Join Date
    Aug 2011
    Location
    Texas
    Posts
    45

    Re: New cell- false low salt

    Do you have a salt test kit? I've noticed mine reads lower than what my Taylor salt test indicates. Usually the cell reads about 200 on the low side depending on water temp as well.
    12k gal gunite, Sunstone Plaster, Pentair IntelliFloŽ VS+SVRS Variable Speed Pump, Pentair Intellichlor IC-40, Pentair CCP520 cart filter

  7. Back To Top    #7

    Re: New cell- false low salt

    When the old cell was still working, it typically measured about 400 ppm low, which isnt unusual. This new cell is reading less than half of the actual salt content. After a third conversation with the cell manufacturer, they identified that their cell appears to be operating correctly (which with the clear casing I can visually verify), but communicating with the AquaRite panel incorrectly. They have seen this happen "very rarely", and to their credit, they are sending a new cell. I'll keep you updated as to whether this works.
    14100 Gal IG MiniPebble, Pentair Intellichlor IC-40 SWG, Sand Filter, Pop Up Cleaning 1/4 Acre Desert Landscaped, Lots of Deck. Built in 1984
    "If you don't measure it, you can't manage it!"

  8. Back To Top    #8

    Join Date
    May 2009
    Location
    Aliso Viejo, CA
    Posts
    2

    Re: New cell- false low salt

    Quote Originally Posted by chiefwej
    Sorry you are having issues with your new generic replacement cell.
    I just replaced my T-15 cell. You are confirming my decision to not buy a generic unit, even though it was a bit cheaper. Compatibility was my major concern.
    Where did you get your T-15 cell? Did you go with the 1-year or 3-year warranty? Thanks.
    14K gal, AG vinyl (24' round x 52"), 1 HP pump, sand filter

  9. Back To Top    #9

    TFP Guide

    chiefwej's Avatar
    Join Date
    Jun 2011
    Location
    Tucson
    Posts
    2,853

    Re: New cell- false low salt

    Quote Originally Posted by agenterf
    Quote Originally Posted by chiefwej
    Sorry you are having issues with your new generic replacement cell.
    I just replaced my T-15 cell. You are confirming my decision to not buy a generic unit, even though it was a bit cheaper. Compatibility was my major concern.
    Where did you get your T-15 cell? Did you go with the 1-year or 3-year warranty? Thanks.
    My original cell lasted over six years, so I decided it was worth it to pop for the genuine cell with three year warranty. I did some searching online and it didn't seem that there was a lot of price variance. I ended up buying one through Amazon for a bit under $500. But what the heck, $500 divided by six years is $83 per year for chlorine. Well to be fair I would have to allow a bit extra for the electricity to run it.....but still a good deal.
    chiefwej
    Tucson, AZ
    16x36 rectangular (19k) Pebble Tec play pool/spa, Pentair Intelliflo VS 011018, Super II 2hp (spa), Aqua Rite T-15 SWG, Pro Grid 60 DE, Hayward H400 & Heliocol Solar heating, A&A infloor system, fill water w/high CH and TA, 50 ppm borates,TF-100 test kit

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •