After learning the hard way not to trust the reading from the control panel, I have realized that my AquaRite T Cell15 was dead and my pool was way too high in salt. The salt situation has been corrected and I am now at 3400 ppm. I bought a Compupool generic replacement cell for the system and installed it a few days ago to find that it reads 1200 to 1400 ppm. That low salt level shuts off the system every time. I have attempted to recalibrate (take instantaneous salt reading) the cell but it wont climb above 1400. I did notice that while the voltage appears to be in the appropriate range (24 to 25V), the amps run about 3.2 to 3.6A. What I cant determine is what the cause is. Compupool dismisses this as a control panel problem, Hayward claims that if the panel is able to run diagnostics and provide readings, then the problem must be a compatibility issue with a generic cell. Im at my wits end with all of it. Any help would be appreciated. Thanks in adavance.
Pool size - 34,000 gallons