I found this forum while searching on draining/refilling pools, and from the browsing seems to be a group of very knowledgeable people.
I'm looking for some help on determining whether I am getting ripped off by my new pool cleaner.
We've had the pool for about 3 years and I've managed it myself with mixed results. Now that we have 2 little ones time is scarce and so I decided to hire someone to clean the pool weekly for us to ensure it is in swimming condition all summer.
This weekend the company stopped by for their first cleaning. I wasn't home, but the guy called me and told me that something was too high, I think the acidity, and that the only way to fix was to drain and refill the pool.
The pool is 13.5K gallons chlorine pool (gunite) with an attached spa. There is currently a lot of algae, but I haven't put acid in the pool in over a month.
Is just their way of increasing their revenues? What questions should I be asking to ensure that we really do need to drain/refill the pool as the only option? They was $375 to drain/refill the pool.
Any thoughts or suggestions would be very much appreciated. I don't mind paying the money if this really is necessary, however I feel it is like when you take your car for service and they find 3 - 4 other expensive things that are supposedly "wrong".