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Thread: Polaris Robotic - Hidden Mystery Warranty

  1. Back To Top    #1

    Join Date
    Sep 2007
    Austin, TX

    Polaris Robotic - Hidden Mystery Warranty

    After reading some posts on the Polaris 9400 I am now considering it to replace my 6 year old Dolphin Dynamic which just bit the dust. But, trying to find out warranty information is surprisingly difficult. After much digging around the web site I finally found it indicates a 2 year limited warranty. It says to look at the manual for more information. When I download and review the manual there is no detail, just a warranty card and a note to take it to the place of purchase for warranty repair.

    I'm going to email them for clarification, but I'm still concerned that if they're trying so hard to hide the warranty info it may be a bad indication of their support.

    So, any current Polaris robotic cleaner owners out there that have had to deal with warranty service? Please share any experience with repairs and/or reliability.
    16 x 32 IG Vinyl
    Sand Filter

  2. Back To Top    #2

    In the Industry
    poolsupplysales's Avatar
    Join Date
    Jan 2012
    Tulare, CA

    Re: Polaris Robotic - Hidden Mystery Warranty

    The polaris 9400 has not been out long enough to have any warranty issues it came out this year. As far as reliability it can be compaired to the 9300 the only differance is two wheel drive vs four wheel drive. The 9300 is a verry reliable cleaner i have not seen or heard of any problems or warranty issues with it.

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