I have been using the Autopilot Digital 36 for over 5 years. During those 5 years I have had 4 Super Cells.
Each sell lasted less the 18 months. Some as little as 9 months. I live not to far from Autopilot. I would always take the cells directly to them to be looked at. The first cell died fairly quickly maybe 9 months, They replaced it no question and did not say what was wrong. The second cell burned the harness so badly it was permanently attached to the cell.
I was told they had a new manufacturer making the cells and it was a bad cell. They had seen this before and many recently. The third cell died about 10 to 12 months later. I was told it must have been form the same batch and it was defective. This time when they replaced it they wanted to come out and check the whole system. They sent out a tech who looked at my install, checked the pool chemicals and put in another new cell and tested it. He determined I was taking care of my pool and Autopilot system correctly and could not understand why so many cells were failing so early.
Now the fourth cell has died.
I went to the Autopilot web site and see they are now located in Tampa. I liked the fact that they were close by and that had influenced my original purchase. I also noted that as of January 2008 the warranty policy has been changed. I would rather buy a new system then gamble on another cell that I pay for. Anyone have any ideas why the cells go bad early?
I am thinking about changing to another manufacturer. Do any other manufacturers make a cell that would screw into the autopilot plumbing? I would just like to change the main unit and screw in the new manufacturers cell. Also what brands would anyone recommend that should have a longer cell life.
My pool is 15,000 gallons.
Thanks for any help.