Blue Haven Smartpure Sanitizer inspect cell/low salt light

[Kimmisue]

We run our pump 24/7 and have our SWG turned up to 70-80% and now inspect cell and low salt lights are on. We've added a lot of salt, more than usual and it still says low salt. I'm guessing it's gone bad. This is our 3rd season in this house, so I'm guessing it's reached it's max life, not sure how old it is. So, do I need to replace the entire SWG unit? We've inspected and cleaned the cell ourselves and even let the dreaded pool store check it and it is clear. Anything else I should do before throwing in the towel and buying new? I'm tempted to just add chlorine manually the rest of the season and bite the bullet in the spring. We have about 4 or 5 good weeks of swimming left, but the kids are already back in school, so swimming mainly weekends only. Any tips on that?
Thanks!!
Kim

 

[Poolschoolgrad]

Re: Blue Haven Smartpure Sanitizer inspect cell/low salt lig

Kimmisue

even let the dreaded pool store check it and it is clear

Symptoms suggest a failing salt cell.
Did the pool store "test" the cell?

You should be able to replace just the cell.
Blue Haven smartpure systems are private label branding by Hayward/Goldline and is the same system as the Aquarite.
What is the model number on the salt cell?

Manually adding chlorine for a few weeks is simple.
pool-school/types_chlorine_pool

PSG

 

[Kimmisue]

Re: Blue Haven Smartpure Sanitizer inspect cell/low salt lig

My husband said they did test the cell and it was working.....so......maybe not the cell? What else can I check?

 

[binfantx]

Re: Blue Haven Smartpure Sanitizer inspect cell/low salt lig

I have the same situation. Store test shows the water is balanced and the salt is ~3300ppm. But the Smartpure panel has inspect cell and low salt lights on.
How did you guys fix the problem?

 

[binfantx]

Re: Blue Haven Smartpure Sanitizer inspect cell/low salt lig

My strip test says the slat is ~3300ppm, but the panel reading is 2.1, and the inspect cell and low salt lights on. There is another thread talk about the similar situation, it doesn't talk how they fix it either. Anybody can help? Thank you in advance