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Thread: Autopilot DIG220 suddely quit working

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    Autopilot DIG220 suddely quit working

    The system has worked well for the last few years, but suddenly I had a Warning:Check Cell and it's now not generating chlorine. It had been working well up to that point.

    When it happened, I checked and cleaned the cell - no change. My backpressure was also up a bit, so I also cleaned the filter - mysteriously everything then worked fine for the rest of that day until it quit again the next morning.

    My settings were voltage level 1, 28V and 3.7 amps minerals at 3700. I tried to change to level 2 in the installer menu but couldn't - all I got was the puirier status screen then it cut straight to the Check Cell warning.

    This doesn't seem like a gradual decline in cell efficiency, more like something has died in the system. We have had a flock of thunderstorms recently.

    Anyone have any ideas on what I should do?

    Graham

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    Re: Autopilot DID220 suddely quit working

    Oops make that a DIG220

    Graham

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    JasonLion's Avatar
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    Re: Autopilot DIG220 suddely quit working

    You should do a careful visual examination of the cell. Look for any sign of white crusty stuff on the cell plates and also check to see if the corners of the cell plates are clean, or if the corners of some of the plates have been worn away.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Re: Autopilot DIG220 suddely quit working

    Before I cleaned the cell (usual Muriatic Acid 1:4 water) there was a little white crusting - after it was clear. I didn't notice any wear at the corners of the plates, but wasn't specifically looking for that. I think I would have seen any significant wear.

    Graham

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    JasonLion's Avatar
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    Re: Autopilot DIG220 suddely quit working

    The other possibility is that there is a bad electrical connection on one of the cell cord connections. Presumably you removed the cell cord to clean the cell. If it didn't make a good connection when you put it back on it could cause the symptoms you describe.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Re: Autopilot DIG220 suddely quit working

    I did take a look at the connector before I replaced it. There was a considerable amount of mold on the body but the connector pins and sockets looked clean. Is there some method to clean these?

    Graham

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    Re: Autopilot DIG220 suddely quit working

    After some internet checking, DeToxit seems to be the best contact cleaner. Wasn't available locally so I've ordered some of that. I'll post an update after I've cleaned the contacts.

    Graham

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    Re: Autopilot DIG220 suddely quit working

    I got the Deoxit and thoroughly cleaned up the connector and sockets. No change at all - still not working and I'm still stuck on voltage level 1.

    Anyone have any other ideas that might help? We have had a bunch of thunderstorms lately - is there an easy way to see if the board has been damaged?

    Graham

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    Join Date
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    Re: Autopilot DIG220 suddely quit working

    Graham,
    how old is your cell? What is your salt level (not just what the DIG reads, but have it tested)?
    What are you doing to get into the Installer Menu? You have the press and hold the Select button for about 13 seconds. If you just press and release, it will go back to the normal screen.
    Sean Assam - Sean@teamhorner.com
    National Accounts and Commercial Products Manager
    AquaCal Heat Pumps www.aquacal.com
    AutoPilot Salt Chlorine Generators www.autopilot.com

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    Re: Autopilot DIG220 suddely quit working

    Thanks for that info- I did manage to get into the installer menu and set power level to 3. Still getting warning and red flashing light. Now also showing a Low Amps warning. Salt level on the DIG unit shows3700 - I will take a sample in for testing, but that probably won't be until Monday.

    The cell is about 4 years old. What kind of lifetime is reasonable?

    Graham

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    JasonLion's Avatar
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    Re: Autopilot DIG220 suddely quit working

    The cell in a SWG typically lasts between 3 and 5 years. One thing you can do to check is to remove the cell and examine the corners of the cell plates. If some of the plates have corners that are worn away then the cell is wearing out and needs to be replaced.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

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    Re: Autopilot DIG220 suddely quit working

    I didn't see any corners worn away when I checked it, but we do seem to have covered all the other reasons, so it could well be the cell - would they usually fail instantly and completely though - I would have expected a more gradual degradation.

    Graham

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    Re: Autopilot DIG220 suddely quit working

    Graham,

    Did you find a solution? I have a similar situation. I ordered a new cell...same result. Replaced the cell cord...still the same. Examined the fuses and they appear good. My system was put in summer 2005. The cell I ordered would be my third...although I am now unclear whether I even needed it.

    Anyone have the next test? Pretty disappointed if the power unit needs to be replaced already. I'm having a hard time justifying the cost vs normal pool chemical.

    Jeff

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    Re: Autopilot DIG220 suddely quit working

    Usually when you see low volts and low amps, that's a sign of a failed power module. High volts and low amps is a failed cell, cell cord, or blown fuse on the power module.
    Sean Assam - Sean@teamhorner.com
    National Accounts and Commercial Products Manager
    AquaCal Heat Pumps www.aquacal.com
    AutoPilot Salt Chlorine Generators www.autopilot.com

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