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Thread: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amps

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    Aqua Logic Salt Too High - Cholrinator Off High Salt/Amps

    I just replaced my T-cell 15 Turbo cell with a new T-cell 15. When the system begins to run I get this message, "Chlorinator Off High Salt/Amps." Then later in the messages I get, "Check System High Salt/Amps." I checked the instant salt reading and it is 4800, which I know is way too high. I took a water sample to the local pool store and they said my salt is 2800.

    I already drained a foot off my pool and added fresh water.

    is the system reading the slat level correctly? Should I add more fresh water?
    16,500 gallon, inground, plaster pool. Cartridge filter.

    5) If you know, tell us the size pump and the size (flow rate) of your filter.
    ^ I have no idea

  2. Back To Top    #2
    JasonLion's Avatar
    Join Date
    May 2007
    Location
    Silver Spring, MD
    Posts
    37,879

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Welcome to TFP!

    It is common for old cells that are just starting to fail to read low salt, when the salt level is actually fine. Adding salt allows the older cell to continue working for a while longer. By the time the old cell fails, your salt level can be quite high. The new cell will suddenly read the salt level correctly, and show it as being very high. I suspect that this is what happened to you. If so, the only alternative is to replace water until the salt level comes down to something more reasonable.

    Pool store salt tests are very unreliable. While almost anything is possible, it is more likely that the pool store salt test is wrong than that a new cell salt reading will be wrong. One good double check is to see if the SWG responds to the water replacement and lowers it's salt reading. Remember that the SWG averages over 24 hours, so the reading will drift down over 24 hours until it settles at a new reading. If the SWG reading doesn't go down, then I would suspect a problem with the SWG. But if it goes down as you would expect, then the salt level probably really is too high.
    19K gal, vinyl, 1/2 HP WhisperFlo pump, 200 sqft cartridge filter, AutoPilot Digital SWG, Dolphin Dynamic cleaning robot
    Creator of PoolMath and Pool Calculator. Other handy links: Support this site, TF Test Kits, Pool School

  3. Back To Top    #3

    Join Date
    Oct 2010
    Location
    Georgia
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    317

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Check under the diagnostics menu for the correct cell size.
    If you select the cell size to t-3, t-5 or t-9 instead of the correct t-15 then the salt readout from the controller will be high salt.

    PSG
    poolschoolgrad

    20x40 free-form IG vinyl, 1hp Hayward superpump, Hayward pro grid DE filter, Raypak heatpump, Goldline Aquarite SWCG, Polaris 280 with booster, and tested using a Taylor K2006.

  4. Back To Top    #4

    Aqua Logic Salt low/amps High - Cholrinator Off High Salt/Am

    Hello!

    I have a slightly different problem: I recently purchased online a new Heyward/Goldline T-cell-15 chlorinator. This was a direct replacement for the 6 yr. old original cell which had finally failed. I have an Aqua Logic controller and I checked all the settings and they are per the instructions which came with the unit – same as the old unit so no settings were changed. This was a direct like-for-like replacement, but when I plugged it in and turned it on, it keeps tripping off on high salt/amps. On the diagnostic menu, the readings show 42V, 10.02A amps and salt at 1800 ppm. Th salt is low and the amps are high but no settings were changed – on the old unit, amps would be around 5A.

    I should mention that the old unit failed sometime over a two week period while I was out of town - given how cloudy my pool was, I am asumming it was early in the first week. When I realized that it would take several days to get the new chlorinator unit, I threw chlorine pellets in both skimmers and als added some non-chlorine shock treatment. The pool is now clear and the chlorine is OK.

    So my question is: is this new unit defective, is the additional chlorine or shock treatment causing the high amps or am I missing something else? Thanks in advance.

    Bill
    Leanne(the frustrated pool owner)
    18x36 IG Vinyl, Zodiac SWG, 1.5 hp Hayward pump , Sand Filter

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    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    I'm having the exact same problem as billds208. Can anyone offer suggestions?

  6. Back To Top    #6

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Anyone?

  7. Back To Top    #7

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    I am having the same problem too! I received the "No Cell Power" error. Figuring that my cell had just worn out after three years, I purchased a new cell. After installing the new cell, on the Diagnostic Menu, I am receiving the "Chlorinator Off - High Salt/Amps" error message. On the default menu, I am receiving the "Check System - High Salt/Amps.

    If I force the cell to start, it gives me the following for about 10 seconds: 40.62V; 10.04A; 79F; 2100ppm - just before the cell shuts off and reverts back to the "Chlorinator off...." error message. So my salt level is not too high (I always keep it low) but the Amps seem high?

    I have a Aqua logic PS-8 with a T-15 cell. No solar panels.

    Help!
    16x32 vinyl inground, 21k, tagelus high rate sand filter, 3/4hp hayward pump, Madison Wisconsin

  8. Back To Top    #8

    Join Date
    Apr 2007
    Location
    Ft Lauderdale, Florida
    Posts
    1,455

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Is it a Hayward cell or a generic Hayward equivalent cell?
    Sean Assam - Sean@teamhorner.com
    National Accounts and Commercial Products Manager
    AquaCal Heat Pumps www.aquacal.com
    AutoPilot Salt Chlorine Generators www.autopilot.com

  9. Back To Top    #9

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    The first cell was a Hayward cell. The second cell (the one plugged in now) is a generic cell from Compupool.

    Thx
    16x32 vinyl inground, 21k, tagelus high rate sand filter, 3/4hp hayward pump, Madison Wisconsin

  10. Back To Top    #10

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    PROBLEM RESOLVED!

    The issue was caused by a broken/weak solder point on the K1 relay. I learned from some other discussion boards that this is common problem with the Aqua Logic/Hayward boards. The K1 relay did not need to be replaced. It only needed to be re-soldered. I will attempt to attach a picture. To check if this might be your problem, unscrew the mother board and turn it over, if there is black smoke/burn marks at the K1 relay solder point, this is likely your problem. It was an easy soldering job to heat up the soldering joint and add a little solder. Very simple and it saved me $600+ to replace the mother board.

    I am shocked at how common this problem is but did not find any info on this board, so am passing it along. I also learned a couple other things from the other boards. 1st: high amps can "blow" the solder joint and that high amps are most often caused by salt levels being too high. For me, it was my practice to add salt directly to the skimmer boxes. This would certainly cause an extremely high salinity level as the salt was being dissolved and pulled through the system. In the future, I will turn off my turbocell before adding salt. 2nd: the motherboard has a 20 amp fuse on it. Unfortunately it seems the Amp limit on the relay is 20 amps too. It has been strongly recommended to replace the 20 amp fuse with a 15 Amp fuse to thus protect the relay and the K1 solder point. I intend to do this tomorrow.

    I hope others find this info useful.
    Attached Images Attached Images
    16x32 vinyl inground, 21k, tagelus high rate sand filter, 3/4hp hayward pump, Madison Wisconsin

  11. Back To Top    #11

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Fixed mine as well!!!! Thanks DJConn you saved me a lot of money!

  12. Back To Top    #12

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Super! Glad I could pass on the help I received.
    16x32 vinyl inground, 21k, tagelus high rate sand filter, 3/4hp hayward pump, Madison Wisconsin

  13. Back To Top    #13

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    This fix worked for my unit as well. My new generic salt cell seems to be running fine now. Thanks!

  14. Back To Top    #14

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    I cannot thank you enough for this forum. You just saved me hundreds of dollars as I was at a loss what to do and my pool guy said the whole board needed to be replaced. instead, I bought a $15 soldering gun and some solder and fixed it in 10 minutes!

    Thank You!!

    Steve

  15. Back To Top    #15

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Quote Originally Posted by JasonLion
    Welcome to TFP!

    It is common for old cells that are just starting to fail to read low salt, when the salt level is actually fine. Adding salt allows the older cell to continue working for a while longer. By the time the old cell fails, your salt level can be quite high. The new cell will suddenly read the salt level correctly, and show it as being very high. I suspect that this is what happened to you. If so, the only alternative is to replace water until the salt level comes down to something more reasonable.

    Pool store salt tests are very unreliable. While almost anything is possible, it is more likely that the pool store salt test is wrong than that a new cell salt reading will be wrong. One good double check is to see if the SWG responds to the water replacement and lowers it's salt reading. Remember that the SWG averages over 24 hours, so the reading will drift down over 24 hours until it settles at a new reading. If the SWG reading doesn't go down, then I would suspect a problem with the SWG. But if it goes down as you would expect, then the salt level probably really is too high.

    This absolutely true. I had same experience. Just keep draining and adding water until it equalizes

  16. Back To Top    #16

    Join Date
    Aug 2008
    Location
    Phoenix, AZ
    Posts
    26

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    I too just fixed this problem by re-soldering that one joint in less than 10 minutes. My pool builder was going to charge me $800 to replace the board and I did it for nothing.
    15,000 gal Freeform Salt Water (SWG), Pebble Sheen with in floor cleaner. Hayward 1.5hp pump and 425sq ft Hayward Cartridge filter. 35sq ft Waterfall with separate 1.5hp Hayward Pump.

  17. Back To Top    #17

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Quote Originally Posted by DJConn
    PROBLEM RESOLVED!

    The issue was caused by a broken/weak solder point on the K1 relay. I learned from some other discussion boards that this is common problem with the Aqua Logic/Hayward boards. The K1 relay did not need to be replaced. It only needed to be re-soldered. I will attempt to attach a picture. To check if this might be your problem, unscrew the mother board and turn it over, if there is black smoke/burn marks at the K1 relay solder point, this is likely your problem. It was an easy soldering job to heat up the soldering joint and add a little solder. Very simple and it saved me $600+ to replace the mother board.

    I am shocked at how common this problem is but did not find any info on this board, so am passing it along. I also learned a couple other things from the other boards. 1st: high amps can "blow" the solder joint and that high amps are most often caused by salt levels being too high. For me, it was my practice to add salt directly to the skimmer boxes. This would certainly cause an extremely high salinity level as the salt was being dissolved and pulled through the system. In the future, I will turn off my turbocell before adding salt. 2nd: the motherboard has a 20 amp fuse on it. Unfortunately it seems the Amp limit on the relay is 20 amps too. It has been strongly recommended to replace the 20 amp fuse with a 15 Amp fuse to thus protect the relay and the K1 solder point. I intend to do this tomorrow.

    I hope others find this info useful.
    Is that the before or after picture? I've got this same issue. thanks
    25,000 gal, 20'x40' rectangular, vinyl liner, 1.4HP main pump, booster pump, cartridge filter, Nature2 installed, but not using, 1 skimmer, 2 jets

  18. Back To Top    #18
    Guest

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    I had the same issue and it fixed mine too.

    Super Big Thank You!!

    Tejay

  19. Back To Top    #19

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Quote Originally Posted by DJConn
    PROBLEM RESOLVED!

    The issue was caused by a broken/weak solder point on the K1 relay. I learned from some other discussion boards that this is common problem with the Aqua Logic/Hayward boards. The K1 relay did not need to be replaced. It only needed to be re-soldered. I will attempt to attach a picture. To check if this might be your problem, unscrew the mother board and turn it over, if there is black smoke/burn marks at the K1 relay solder point, this is likely your problem. It was an easy soldering job to heat up the soldering joint and add a little solder. Very simple and it saved me $600+ to replace the mother board.

    I am shocked at how common this problem is but did not find any info on this board, so am passing it along. I also learned a couple other things from the other boards. 1st: high amps can "blow" the solder joint and that high amps are most often caused by salt levels being too high. For me, it was my practice to add salt directly to the skimmer boxes. This would certainly cause an extremely high salinity level as the salt was being dissolved and pulled through the system. In the future, I will turn off my turbocell before adding salt. 2nd: the motherboard has a 20 amp fuse on it. Unfortunately it seems the Amp limit on the relay is 20 amps too. It has been strongly recommended to replace the 20 amp fuse with a 15 Amp fuse to thus protect the relay and the K1 solder point. I intend to do this tomorrow.

    I hope others find this info useful.
    can you post a detailed picture of the how the colored wires go on the right side of the circuit board.

  20. Back To Top    #20

    Re: Aqua Logic Salt Too High - Cholrinator Off High Salt/Amp

    Wow. I'm now having this exact problem. How did you guys get the main board free from all the wiring? I'm daunted to think I could get it hooked back up correctly.
    20,000gal.Gunite,with spa and waterfall, IG,Jandy DEL60 filter,Jandy rayvac cleaner. two Jandy (PLUS HP SERIES)pumps

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