I used an HTH green to blue product to get rid of slightly green pool water.
Woops. The water didn't turn blue, but brown sediment was introduced.
I emailed the company web site, and then called.
Apparently the product isn't for use with a DE filter which I have.
The box and instructions did not mention this but when I called the company their agent said they "dropped the ball' and new boxes now have only for use with sand filters. He told me I needed to empty the pool and refill it, and emailed me a form, which I filled out for help.
Meanwhile I visited the company WEB site again and an ask the expert said DE would work but keep filtering and backwashing.
Lastly the company called regarding the form as offerred to refund my purchase + $50 which doesn't solve the problem
Anyone have experience on how to rid a pool with a DE filter of this product?